Hub.com Reviews

Name: Hub.com
Rating: 2.10

2.1 Rating 732 Reviews

26 %

of reviewers recommend Hub.com

2.1

Based on 732 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my goods on 23 Nov. And was told delivery should be. 15 days. I left for a holiday on 31 Dec and the goods were still not delivered. I sent several emails and each time I was told the goods were on their way. I am away to the end of Jan so whether the have arrived I still don't know.”

Helpful Report

Posted 5 years ago

We are so sorry for the delay! An error occurred in our system that caused only a certain group of orders to be shipped out on time. Your order will be with you very soon ! Again, We are so sorry for the delay! Thanks for your patience !

Posted 5 years ago

“My delivery arrived later, different to the picture it arrived so late I couldn’t actually send it back. Not impressed as it was meant to be a birthday present but after seeing the poor quality I didn’t want to give it, especially after it arrived after Christmas.”

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Posted 5 years ago

“Placed an order 6 weeks ago and still have not received the order. Very poor”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“I never received my item. I was refunded back the money but had no apology or explanation to what had happened to my order.”

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Posted 5 years ago

Thank you for leaving us a positive review !, reviews are very important to us here at i7pro, to ensure that we are providing our customers with the best product / service possible. Thank you for your support !

Posted 5 years ago

“They are good”

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Posted 5 years ago

“Still waiting for my headphones no updates nothing”

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Posted 5 years ago

“Are you serious... took my money.. paid in November 2018... now 9th man 2019 and still no product.. scam website! Do not go near this place it's fraud!”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Ordered November, didn’t arrive in time for Christmas tried to cancel order and received an automatic email response then wrong items arrived in January ordered iPhone EarPods and got sent ones you can get off eBay for £10. So disappointed as Couldn’t give my Kids what they really wanted for Christmas now I am left with the expense of sending the wrong ones back to hopefully get a refund but the way this purchase has went I am worried I will never see my money again.”

Helpful Report

Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Item ordered on 22nd November. Didn’t arrive until the beginning of January. I was Emailed to say the item was dispatched on 5th December but unable to check this or get delivery updates as specified on the dispatch email. Emailed the company 6 times with no reply until well into the new year. Item finally arrived but suggested on the postage slip that the item wasn’t dispatched until the end of December. Item was fine once arrived but took far too long, missed Christmas and the customer service was poor.”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Never received items emailed and said to wait have waited and asked for refund now been ignored.!! Still no items”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“** AVOID ** My item has never arrived. They have taken payment with no intention of sending me what I have paid for. I am still waiting 2 months later. If I could give zero stars I would.”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“The web site says order are shipped out from GB but on the tracking website it said the origin was China, no wonder it took 5-6 weeks or even more to arrive . Also the AirPods aren’t even real they’re fake. Don’t use this website”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“The sound is good, the battery bad and the blinking lights are annoying. Over all acceptable!”

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Posted 5 years ago

“Fake as fake as expected but I still expected them to be good... which they weren’t. They only last about 20 minutes on full charge and they are quite bulky. This being said the sound quality is alright.”

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Posted 5 years ago

“Dreadful! I ordered on 28th November for aChristmas present for my nephew, and I still haven’t received the parcel. I wait ages to a response to any emails I send and keep being told it’s on the way! Do either of us believe that now?? 😡 I can’t answer the rest of your questions in this survey as you don’t give an opinion for “it still isn’t here yet!!””

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Never order anything from them because you will never receive it, they are a scam company, look at their Facebook page and read all the bad reviews!”

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Posted 5 years ago

“Ok”

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Posted 5 years ago

“Never received item”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Terrible service automated emails and the item took 2 months to arrive !! No one answers the phone number!! Bunch of cow boys”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Delivery service was very poor I ordered my item on 23rd November it was a Christmas present for my daughters was told delivery was 14-21 days so should have received it before Christmas but I didn't receive my order until 1st January! Sent emails regarding not having received me items yet and just kept getting replies saying it had been shipped and was on its way! Not good enough in my opinion. The product I ordered was very good value for money but just a massive issue with the amount of time it took to receive it.”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

Hub.com is rated 2.1 based on 732 reviews