iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

Company Reviews

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Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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iapetus 5 star review on 17th December 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to congratulate impetus on such a remarkable array wonderful gifts and cards. Recently, I bought a stunning Avoca coat. This week I treated myself, and my family, to some lovely jewelry. My package came on time. All my purchases were handled with care in the delivery and wrapping processes. I would highly recommend this delightful store. The customer service is the best I've had.”

Helpful Report

Posted 6 years ago

“Everything bought through Iapetus is always what it "says on the tin" - exactly what I had ordered and wanted - great”

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Posted 6 years ago

“Have used iapetus several times for their excellent range of greetings cards.Postage is always very prompt and the cards well packaged.”

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Posted 6 years ago

“Great hand made items very quick delivery well packaged and personal note inclosed was a lovely touch will deffinately use again.”

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Posted 6 years ago

“The most beautiful, witty and clever cards arrived - I just love them Lorraine”

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Posted 6 years ago

“Best Projects, Best Service”

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Posted 6 years ago

“Great prompt service. Thank you”

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Posted 6 years ago

“The customer service I received from Iapetus was excellent from start to finish. I would not hesitate to recommend and would definitely order again online in the future.”

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Posted 6 years ago

“Brought from iapetus a few times now. Great service and customer care👍”

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Posted 6 years ago

“Iapetus were very good. The actual manufacturer, however, not so good (Nick Hubbard Jewellery) the bracelet I ordered came with the wrong chain attached (it was a smaller, flimsy chain) and looked rubbish (I have one of the same type already) This was sorted eventually, the right chain was added. However as this was a christmas present from my partner, who works away, this ruined my christmas in some ways as I got the finished bracelet when my partner had again gone abroad. I would buy from Iapetus again as the service was excellent both times I have purchased there. I wouldn't buy Nick Hubbard again and have actually stopped wearing the bracelets now, despite loving the one I had prior to this incident. I would have expected to be compensated for the issue, instead I got a card thanking me for supporting their small business. It made me quite angry.”

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Posted 6 years ago

“beautiful products easy to order and arrived on time.”

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Posted 6 years ago

“Ordered a Malvern light box for my partners birthday at the beginning of Feb, very helpful staff who couldn't do enough to help, customer service provided was outstanding! Will be ordering more items soon! Light Box really lovely too!”

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Posted 6 years ago

“I’ve bought two items recently. One, some hare coasters as a present for a friend. She was delighted , the quality is fantastic and they arrived beautifully packaged with my message. I bought a fox lampshade for myself. Once again it’s beautiful and the staff were so helpful arranging delivery etc.”

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Posted 6 years ago

“The online purchasing was so quick and easy. Kept me up to date with progress on my order and the items are absolutely gorgeous xx”

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Posted 6 years ago

“Good , friendly , quick customer service”

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Posted 6 years ago

“Great products - so far just bought various cards but unusual designs and great quality. Very happy with my purchases and the service received.”

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Posted 6 years ago

“Wide range of beautifully designed cards for all tastes. My order arrived on time and carefully packaged. Thank you.”

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Posted 6 years ago

“Beautiful jewellery great service with a lovely personal touch”

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Posted 6 years ago

“Quality goods that are despatched quickly.”

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Posted 6 years ago

“Brilliant service.”

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Posted 6 years ago

iapetus is rated 4.9 based on 2,727 reviews