iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

Company Reviews

Questions

Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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iapetus 5 star review on 17th December 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent choice and range of gifts at good prices. Was struggling with the website but help given was fantastic and the person responding to my queries couldn't have been more helpful.”

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Posted 6 years ago

“Excellent customer service as usual. Grateful for their enthusiasm and 'going the extra mile' assistance in having a Nick Hubbard item altered to suit the recipient. I'd recommend Iapetus without a moment's hesitation”

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Posted 6 years ago

“Item was received on time and very well packaged. Would definitely recommend and use again!”

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Posted 6 years ago

“I love Iapetus! Wonderful choice of really gorgeous items to suit all tastes and in all price ranges. Customer service is always second to none. Highly recommended shopping experience!”

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Posted 6 years ago

“Lovely products and fine service”

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Posted 6 years ago

“Very helpful, personal service, great range of choices and very organised with delivery”

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Posted 6 years ago

“Customer service was brilliant! Ordered a hand made ring recently which was delivered really quickly. I am over the moon with the design and quality. Will definitely use this company in future. Many thanks Joy”

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Posted 6 years ago

“In Malvern, there are warm, friendly and helpful staff on hand to serve and advise. Great shop and I particularly like being able to order on line and then collect from the shop especially as I live in the town.”

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Posted 6 years ago

“I bought an Angela Harding advent calendar. I love it!”

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Posted 6 years ago

“I enjoyed looking around the site”

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Posted 6 years ago

“Excellent customer service, wrong item was sent but replaced at no cost and very promptly. Delighted with my purchase. Will use again.”

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Posted 6 years ago

“Very good service, would certainly order from again.”

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Posted 6 years ago

“One of the best small companies on line selling some beautiful original gifts, for those special people in our lives!”

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Posted 6 years ago

“Informative regarding delivery”

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Posted 6 years ago

“I spotted a lovely item when visiting the shop in Great Malvern and was able to buy it online as a surprise gift. It was very well packaged and arrived quickly with great communication from the shop.”

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Posted 6 years ago

“I can always find something I like and it's my go to pressie site now. Amazing range of items dispatched promptly. Always beautifully packed with a loving and personal touch. Couldn't ask for more. Brilliant!”

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Posted 6 years ago

“Great service. Lovely card. Nice message to thank me for the purchase.”

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Posted 6 years ago

“I have never been disappointed with any of the items I have purchased from Iapetus but what turns it into a personal experience is that the staff take the trouble to include a hand-written Thank You note when dispatching your items. A delightful touch.”

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Posted 6 years ago

“Iapetus always give excellent service and a personal note. It's a fantastic shop.”

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Posted 6 years ago

“great selection or gifts helpful staff if phoning veru speedy safe delivery”

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Posted 6 years ago

iapetus is rated 4.9 based on 2,727 reviews