iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

Company Reviews

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Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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iapetus 5 star review on 17th December 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you so much for sorting out the problem with the wrapping for my mums gift. The bag and tissue paper that you kindly hand delivered today has made it look beautiful.”

Helpful Report

Posted 4 years ago

“Very very pleased with my lovely Spanish jug. Very reasonable price. I will soon be ordering again very soon thanks very much I was delighted.”

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Posted 4 years ago

“Loved the cards I ordered, they came very quickly. I had updates for shipping by email and appreciated the personal message on the receipt when they arrived. Great quality and customer service.”

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Posted 4 years ago

“Ordered an item in the morning and it was delivered same day. Great service.”

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Posted 4 years ago

“The store is so lovely, there is really amazing pieces of artwork and the work has clearly been made with so much love and skill. It's also one of the reason very much to visit Malvern, go for a wonderful walk in the hills and then head down to the store to see some amazing things to take home for yourself.”

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Posted 4 years ago

“As always excellent quality and service”

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Posted 4 years ago

“This is an excellent shop with lovely, helpful people. They try so hard to offer quality, innovative products and they succeed in doing so. Nothing is too much trouble. Long may they continue.”

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Posted 4 years ago

“The service in iapetus is always very good and their products are very unusual which I like. The lampshades we ordered were out of stock and we had to wait rather a long time before they were delivered but they look lovely! Thankyou!”

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Posted 4 years ago

“Excellent products and great service. Iapetus has been brilliant during lockdown; I love their selection of cards and have bought many gifts for people (and myself!).”

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Posted 4 years ago

“Fantastic people, range and service”

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Posted 4 years ago

“Gorgeous selection of beautiful cards and gifts, with easy to use website shopping and prompt delivery.”

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Posted 4 years ago

“I am a returning customer and have been very happy with all my products. They are lovely creations and the price and delivery is great.”

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Posted 4 years ago

“As well as having a fabulous variety of jewellery and beautiful homeware, the service at Iapetus is excellent. Acknowledgement of online orders is immediate and so friendly and courteous, not just an automated response. I was able to collect my order the next day at a time convenient to me and my friend loved her birthday earrings. Just brilliant!”

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Posted 4 years ago

“Always, original products, beautifully packed and always a personal note which makes you feel like a valued customer.”

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Posted 4 years ago

“Great communication, delivery arrived quicker than I expected given it was out of stock. Highly recommended”

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Posted 4 years ago

“Amazing service as always from the lovely staff at Iapetus. Advice and expertise is second to none and the shopping experience such a pleasurable one. The team cannot do enough to help - even in a lockdown there was a personal touch. I love my beautiful lampshade too! Thank you”

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Posted 4 years ago

“Excellent website and service. I needed to find a small gift to send abroad for an 18th Birthday gift. The website at Iapetus is easy to navigate, and search facility comprehensive. I easily found all stud earings, the photos and descriptions were clear and I soon found a suitable gift. The checkout service and collection from the shop worked smoothly. Communication was excellent.”

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Posted 4 years ago

“They are always friendly and keep you informed regards your order. Very efficient and also value for money with high quality goods. Thank you”

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Posted 4 years ago

“Unusual items, beautifully made. Interesting cards. Good service.”

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Posted 4 years ago

“Such a lovely lampshade. Beautiful colours.”

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Posted 4 years ago

iapetus is rated 4.9 based on 2,727 reviews