iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

Company Reviews

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Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely shop with lots of beautifully crafted products. Used to live in Malvern so shop was on our doorstep. Having moved north to Hexham it is great to be able to shop online when I need something special. Website is easy to navigate and delivery prompt. Keep up the good work.”

Helpful Report

Posted 3 years ago

Thank you for the brilliant review, Alison! It's lovely to know that you have continued to support our small business online, we appreciate it. We hope to see you again. Best wishes, Victoria

Posted 3 years ago

“Love the gallery and ordered a piece which arrived promptly with a lovely handwritten note, would thoroughly recommend whether you just want to order a few cards or a more expensive piece of jewelery, first class service”

Helpful Report

Posted 3 years ago

Hello Livvy and thank you so much for the wonderful review! We're glad to hear your order arrived quickly and we hope that you enjoy the lovely jewellery. Best wishes, Victoria

Posted 3 years ago

“Brilliant service, and excellent products.”

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Posted 3 years ago

Thank you so much for the review and for shopping with us again, Jean! Best wishes, Victoria

Posted 3 years ago

“Great service, smooth a quick transaction. Would use a again.”

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Posted 3 years ago

Thank you for the lovely review! We hope to see you again. Best wishes, Victoria

Posted 3 years ago

“Easy to use website and I quickly found what I was looking for. Also, great, speedy communication via email when trying to track my order.”

Helpful Report

Posted 3 years ago

Thanks so much for your review, Michaela! We're glad we could help with your order and I hope whoever receives the lovely card enjoys it. Best wishes, Victoria

Posted 3 years ago

“Prompt postage, eco packaging and recycling, plus a personal Thank you message on my invoice. Delighted with the service, will definitely shop here again!”

Helpful Report

Posted 3 years ago

Thank you so much for the review of our packaging and service! We hope to see you shopping with us again soon. Best wishes, Victoria

Posted 3 years ago

“Outstanding service, thank you so much.”

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Posted 3 years ago

Thank you for the lovely review, Katy! We're happy to have helped. Best wishes, Victoria

Posted 3 years ago

“Lovely website, full of unusual items for people who appreciate hand made crafts.”

Helpful Report

Posted 3 years ago

Thank you, Mary. We appreciate this lovely review of our website and our products. Best wishes, Victoria

Posted 3 years ago

“A shop full of beautiful things. Excellent online service. Quick and efficient. Will definitely use again”

Helpful Report

Posted 3 years ago

Hello Caroline, thank you for the wonderful review! We look forward to you shopping with us again. Best wishes, Victoria

Posted 3 years ago

“I love Iapetus, really good easy to use website with a great selection of gifts and cards. Staff are on hand via live chat when on the website and so helpful if want to talk to someone over the phone. I would highly recommend Iapetus for finding special gifts especially jewellery.”

Helpful Report

Posted 3 years ago

Thank you so much for the brilliant review of our small business, Jane! We hope that the lucky recipients of the cards and gifts you ordered enjoy them. Best wishes, Victoria

Posted 3 years ago

“Great quality and efficient service”

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Posted 3 years ago

Thank you so much for the kind review! Best wishes, Victoria

Posted 3 years ago

“I love Angels so was delighted to order the pewter angel brooch. It arrived quickly and didn't disappoint! Really happy with my purchase. Ideal gift for anyone who loves angels.”

Helpful Report

Posted 3 years ago

We're so glad to hear how happy you are with your lovely angel brooch! Thank you for the review. Best wishes, Victoria

Posted 3 years ago

“Cards, jewellery and gifts bought for Christmas. All beautiful and distinctive. Great value and excellent service. So glad I found iapetus.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review of our service, Rob! We're so glad you were able to find the gifts you wanted and I hope whoever they were for loved them too. Best wishes, Victoria

Posted 3 years ago

“Purple Heart trinket bowl , absolutely gorgeous, so beautiful, lovely gift. Delighted with everything from service to quality of item.”

iapetus 5 star review on 14th January 2022

Helpful Report

Posted 3 years ago

Hello Jill, we're thrilled to hear how much you liked the heart trinket bowl. Thank you for such a brilliant review! Best wishes, Victoria

Posted 3 years ago

“Lovely necklace and very rapidly delivered - bought for a present for a family member and they love it!”

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Posted 3 years ago

We're so happy to hear that the necklace arrived quickly and even happier to know that the recipient loved it! Thank you for the review, Amanda. Best wishes, Victoria

Posted 3 years ago

“My bracelet arrived quickly and was sent out by special delivery. I was kept informed as to when it should arrive and it came when expected. Very pleased with the bracelet and quality, and it matches a ring I already have from Lavan jewellery. Chris was online to advise and help when I was setting up my password so this helped a lot.”

Helpful Report

Posted 3 years ago

Thank you so much for this lovely review. We're delighted to hear that you're happy with your bracelet and I'm sure it makes a beautiful set with the Lavan ring! Best wishes, Victoria

Posted 3 years ago

“Impetus has some beautiful products. I chose a handmade pendant, which is stunning. I am very happy with my shopping experience and that I'm supporting local artists.”

Helpful Report

Posted 3 years ago

Thank you so much for the lovely review as well as for supporting our small business and our brilliant UK artists. Best wishes, Victoria

Posted 3 years ago

“The best customer service given by any online company. They make you feel that you really matter and treat individual needs. Choice of gifts for any occasion and ethically sourced. Always swift secure packaging.”

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Posted 3 years ago

Thank you so very much for the wonderful review, Christine! We're delighted to hear your thoughts on our small business and we appreciate such kind words about our service. Best wishes, Victoria

Posted 3 years ago

“Item even better than expected. Very carefully wrapped and packaged and delivered on time. Hand written thank you on the receipt was an excellent touch.”

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Posted 3 years ago

Thank you for the review, MG! We're so pleased to know that you're happy with our service and that your order arrived safely. Best wishes, Victoria

Posted 3 years ago

“Brought felt tree ornament as a remembrance for my cat who passed away 24th Dec item was a close likeness so much detail . Looking forward to hanging on Xmas tree for next Xmas”

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Posted 3 years ago

Hello Joanne, thank you so much for the review. We're pleased to know that your cat can be remembered in such a lovely way for many more Christmases to come. Best wishes, Victoria

Posted 3 years ago

iapetus is rated 4.9 based on 2,727 reviews