iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

Company Reviews

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Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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iapetus 5 star review on 17th December 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two Fi Mehra rings which had to be made as they were not kept in stock. I wanted them to come prior to going on holiday if at all,possible. Ryan contacted me and kept me informed about the progress of the order and they arrived in plenty of time for me to take away with me.”

Helpful Report

Posted 6 years ago

“Friendly and helpful online and in store. Beautiful handcrafted gifts of all kinds.”

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Posted 6 years ago

“My wife Mel and I found the lovely Iapetus shops in both Malvern and Worcester whilst exploring Worcestershire a few years ago. (Recommended visiting if you are in the area!. I admire the 'eye' of the buying team, and tremendous customer service! The website is excellent for gift inspiration for all types of family and friend presents. ...trouble is I can't help myself from buying things for myself either! Thanks to the excellent customer service and lovely items that make us, our family and friends smile so much!”

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Posted 6 years ago

“My order was received promptly - the item was very fragile, and they went to great lengths to ensure it was well packaged, so it arrived all in one piece! Good value, and great service. Thanks!”

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Posted 6 years ago

“A member of staff at Iapetus very kindly offered to get in touch when an item I was interested in came back into stock and true to their words, this is what was done. I also very much appreciate the hand-written note of thanks enclosed with an order on dispatch.”

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Posted 6 years ago

“Great product (ceramic clock - Ian Roberts). Great delivery (next day and well packaged). Great service (including a hand written note with the delivery!).”

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Posted 6 years ago

“The silver bangle was so pretty! It was perfect for my friend's birthday & beautifully presented too. She loved it!”

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Posted 6 years ago

“Wonderful and varied ranges of handmade jewellery. Excellent service.”

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Posted 6 years ago

“Gorgeous products, fabulous online service with great delivery, and beautifully presented parcel. Lovely to have the personal message too. Thank you!”

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Posted 6 years ago

“Excellent, arrived very well packaged. Lovely item, looks fabulous. Would highly recommend Iapetus to anyone.”

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Posted 6 years ago

“Excellent service and most beautiful jewellery.”

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Posted 6 years ago

“Great service great quality item”

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Posted 6 years ago

“Good service and beautiful cards. It arrived quickly , well packed and best of all with a lovely hand written note. I will buy from you again 😀”

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Posted 6 years ago

“It is always an excellent and friendly service. packing is good, postage is prompt and it sells quality goods.”

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Posted 6 years ago

“Fabulous lampshade and same day pick up , perfect .”

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Posted 6 years ago

“Great communication and lovely products”

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Posted 6 years ago

“I lost a small charm my son had bought me and they tracked it down so I could replace it”

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Posted 6 years ago

“Spotted the problem with their website - saw I was trying to reserve a very special gift, emailed me to resolve. Wrapped beautifully. Thank you!”

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Posted 7 years ago

“Provided an excellent service to ensure prompt delivery of order.”

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Posted 7 years ago

“The product I odered is beautiful and very well made and it was packed very well. Delivery was prompt.”

iapetus 5 star review on 26th April 2018

Helpful Report

Posted 7 years ago

iapetus is rated 4.9 based on 2,727 reviews