iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

Company Reviews

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Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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iapetus 5 star review on 17th December 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a first class shop selling first class products with a first class service. This is the family go-to place for special gifts. I am so grateful for recent home delivery service. A community minded shop too which puts it high on my list.”

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Posted 4 years ago

“Excellent and rapid service. Merci”

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Posted 4 years ago

“Excellent all round service.very helpful in getting a print done for my partners birthday and having it sent.great website, easy to use.excellent value for money.great choice of different things.will be buying more items from iapetus.highly recommend to other people.”

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Posted 4 years ago

“Excellent. Really pleased with this card.”

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Posted 4 years ago

“Beautiful, quality products. Fast, efficient and friendly service. I love shopping here.”

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Posted 4 years ago

“Lovely quality product, delivered quickly right to my door. Beautifully packaged in their trademark tissue and brown paper bag. Would use this service again without hesitation.”

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Posted 4 years ago

“Lovely products and great friendly service. Definitely shop again”

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Posted 4 years ago

“Beautiful items - I collect Mats Jonasson glass and there are always some lovely pieces; this latest was no exception. Iapetus seem to stock things that you just don't see elsewhere. The service is second to none; the items are always extremely well packaged and you are kept updated in respect of delivery. I can't fault them, simply wonderful.”

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Posted 4 years ago

“Wonderful business in só many ways. Ordered online last night and hand delivered the same day.”

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Posted 4 years ago

“Was looking for my favourite incense from a small business (rather than Amazon..) so found Iapetus by a happy accident! Great service and so quick, everything packaged beautifully with a lovely handwritten note. Thank you”

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Posted 4 years ago

“Such lovely staff & gifts wrapped beautifully.”

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Posted 4 years ago

“Amazing service and super-fast same day delivery as I live in Malvern. An absolute pleasure to support local businesses like this.”

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Posted 4 years ago

Hi Jacqui - thank you so much for your kind words!

Posted 4 years ago

“Excellent service, goods ordered and received all within three days. Very pleased with items, beautifully wrapped in tissue paper with hand written thank you note. Will be back, a real delight to support hand crafted goods made in this country.”

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Posted 4 years ago

“Well done Iapetus. Still a lovely experience shopping with you, even in these strange times . Superb customer service, on line and in your shop. Thank you for your hard work. A very special shop.”

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Posted 4 years ago

Hello Christine - thank you so much for such a lovely review. We appreciate your support through this really strange time!

Posted 4 years ago

“Couldn't fault the service. I ordered some jewellery as a bridesmaid gift. Iapetus contacted the designer and arranged for the items to be made and posted to me in plenty of time. The items were packaged well and the jewellery was beautiful. This is not the first time I have shopped here and will definitely visit again. Recommended.”

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Posted 4 years ago

“Thank you for the excellent friendly, efficient service. Beautiful mug. Would definitely order from this beautiful gallery again.”

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Posted 4 years ago

“I am very pleased with the service from Iapetus and the quality of the jewellery order. They were extremely helpful when I needed to replace a lost earring and I would certainly recommend them and use them again .”

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Posted 4 years ago

Hello! Thank you so much for your kind review - we're so glad we could help you find a new friend for your lost earring!

Posted 4 years ago

“It was always a pleasure to shop at Iapetus when I lived near Malvern because of the excellent and friendly help from the staff. I have now moved away but I still get the same vibe from the messages the staff write when they send my online order. Thank you so much for the excellent service and wonderful selection of crafts that are in stock. I shall continue to shop at Iapetus wherever I may be living.”

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Posted 4 years ago

“Outstanding customer service & quality bespoke products.”

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Posted 4 years ago

“Great service and lovely range of products”

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Posted 4 years ago

iapetus is rated 4.9 based on 2,727 reviews