iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

Company Reviews

Questions

Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

Write Your review

Tell us how iapetus made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

iapetus 5 star review on 17th December 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Way too tempting selection of gifts - it’s always difficult to stop myself buying a me-present when shopping for someone else! Superb delivery service if you can visit a shop. I have to say that no visit to Malvern is complete without popping into iapetus”

Helpful Report

Posted 4 years ago

“LOVE Iapetus who are very helpful as well as speedy and have been brilliant over the past few months when trying to find nice cards cards has been only marginally more pleasurable than pulling teeth.”

Helpful Report

Posted 4 years ago

“I placed two orders in one day as birthday gifts for the man who has everything, what a delight at the end of the day to find a smiling face on the doorstep with my bag of goodies, fantastic service as always, I look forward to visiting the shop in person again soon.”

Helpful Report

Posted 4 years ago

“Very helpful customer service which meant my husband received a wonderful wedding anniversary gift on the day.”

Helpful Report

Posted 4 years ago

“Great selection and prompt service - now just looking forward to arrival. Chat feature was very helpful and would just like to acknowledge it has been a very challenging time and I wish that all staff remain healthy in what has been a terrible time during Covid 19. Even though I live in New Zealand and consider we have been very fortunate, I have personally had UK family affected in this crisis. My sincere thoughts are with you and your country.”

Helpful Report

Posted 4 years ago

“Excellent service, many thanks”

Helpful Report

Posted 4 years ago

“Prompt delivery, well packaged. The selection of cards were beautiful and matched the images shown online. A hand written thank you note by the vendor on invoice was a nice touch. Overall very satisfied.”

Helpful Report

Posted 4 years ago

“I've been buying beautiful gifts from Iapetus for years. Their caring customer service makes me return time and again. They always go the extra mile and they have the best range of handmade goodies around. If I need inspiration I just browser their website.”

Helpful Report

Posted 4 years ago

“Fast delivery, beautiful jewellery”

Helpful Report

Posted 4 years ago

“Very lovely titanium rainbow jewellery and efficient delivery.”

Helpful Report

Posted 4 years ago

“What a wonderful company: beautiful, stylish, creative cards and gifts, and always excellent personal and swift service!”

Helpful Report

Posted 4 years ago

“Very happy with my products & the prompt service from Iapetus!”

Helpful Report

Posted 4 years ago

“Beautiful products all packaged carefully on tissue paper. I also received a lovely personal message thanking me for my order. A great company selling very unique products. 👍”

Helpful Report

Posted 4 years ago

“Fantastic. The website experience is as enjoyable as my first shop experience with Iapetus (in Malven). Carefully chosen and photographed the artist's works look really inviting. My last purchase a selection of cards to cover events occurring over the next three months. Prior to that gifts sent to two friends beautifully wrapped and sent direct by Iapetus. Prompt responses on message queries to ensure I did the right things and to add something I'd forgotten to put in my order (plus two phone calls which I missed to offer help) . You can feel the care and love that goes into service.”

Helpful Report

Posted 4 years ago

“As usual excellent and helpful service from Iapetus. Quick replies to a query and I know the present I ordered has arrived, not opened yet as in these uncertain times I ordered early for a birthday but I needn't have worried. Thank you.”

Helpful Report

Posted 4 years ago

“I have loved Iapetus since I first walked into their shop in Worcester many years ago. Such an eclectic range of wonderfully crafted things, something for everyone. Yes it's quite pricey, but for this quality of crafting it's worth saving up to buy something delightfully quirky that I know is going to treasured forever. All their greetings cards are worth keeping and say so much more about how you think about the recipient. Special, special, special is all I can say about Iapetus - and that goes for the staff too!”

Helpful Report

Posted 4 years ago

“So love my sea horse light pull. So unique and everyone loves it! All these products are so unique”

Helpful Report

Posted 4 years ago

“perfect in every way 😊”

Helpful Report

Posted 4 years ago

“Home delivery order arrived very promptly. Interesting selection of cards . Jewelry (bought over several years)for nieces and daughter-in-laws birthdays etc is always a guaranteed success !”

Helpful Report

Posted 4 years ago

“Excellent service and lovely range of products. They went the extra mile by delivering to my door, which was much appreciated. Thoroughly recommend.”

Helpful Report

Posted 4 years ago

iapetus is rated 4.9 based on 2,727 reviews