iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

Company Reviews

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Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a gift for Mother’s Day, a vase that was original and beautiful. It arrive at my Mum’s gorgeously wrapped, on time and in one piece (posting glass is a challenge). Perfect!”

Helpful Report

Posted 3 years ago

Thank you for the brilliant review, Fiona! We're thrilled to hear the lovely vase arrived safe and sound and we hope that your mother enjoys it. Best wishes, Victoria

Posted 3 years ago

“Beautiful gifts and beautifully gift wrapped with great online service and prompt delivery. My favourite online destination for gifts. Thank you.”

Helpful Report

Posted 3 years ago

Thank you for the wonderful review of our service and for continuing to support our small business! Best wishes, Victoria

Posted 3 years ago

“Lovely item. Fabulous customer service.”

Helpful Report

Posted 3 years ago

Thank you for the fantastic review of our product and service, Victoria!

Posted 3 years ago

“Easy to order, came well packaged, smells amazing.”

Helpful Report

Posted 3 years ago

Thank you for the amazing review, Julie! We're glad to hear that you enjoy the fabulous incense. Best wishes, Victoria

Posted 3 years ago

“Super friendly staff in the shop and excellent service online too. Well worth a visit”

Helpful Report

Posted 3 years ago

Thank you for the wonderful review of our service both in store and online! We hope to see you again. Best wishes, Victoria

Posted 3 years ago

“Once again you have been brilliant and made a friend very happy for me. Wonderful selection of original and different gifts from highly talented British artists. Perfect for a 60th Birthday. Being able to choose a card, write a message which is beautifully hand-written in the card by you, and present wrap done at Iapetus, the delivery was spot on. The parcel was in the post so quickly. Thank you all. The gift and presentation was much appreciated.”

Helpful Report

Posted 3 years ago

Thank you for the absolutely fantastic review of our service and for supporting our small business! We're happy to hear that the lovely gift got there in time for their birthday and that they were so pleased with it! We hope to see you shopping with us again. Best wishes, Victoria

Posted 3 years ago

“Was looking for a gift, specifically an olive oil dispenser. Loved the pottery choices. Recipient loved it. Delivery was good to.”

Helpful Report

Posted 3 years ago

Thanks for the lovely review! We're delighted to hear you found just what you were looking for and that the lucky recipient enjoyed the oil decanter. Best wishes, Victoria

Posted 3 years ago

“I ordered Angie Lewin notecards which are absolutely beautiful, packed and posted very efficiently. I am delighted with their service. I am just going to order some more. Gill”

Helpful Report

Posted 3 years ago

Thank you for the wonderful review, Gillian! We're glad you like those lovely notecards and look forward to seeing you shopping with us again. Best wishes, Victoria

Posted 3 years ago

“Gorgeous earrings beautifully packaged in a special Iapetus box And packaged with care-my daughter in law loved them”

Helpful Report

Posted 3 years ago

Thank you for the brilliant review, Shan! We're thrilled to hear your daughter in law enjoyed those beautiful earrings. Best wishes, Victoria

Posted 3 years ago

“Beautiful product, arrived quickly and well packed, with personal touch.”

Helpful Report

Posted 3 years ago

Thank you for the great review of our product and service! Best wishes, Victoria

Posted 3 years ago

“Excellent service. Ordered and delivered in a few days. Hassle free!”

Helpful Report

Posted 3 years ago

Thank you for the fab review of our service, Les! Best wishes, Victoria

Posted 3 years ago

“Absolutely stunning bee I am giving it as a gift, it was wrapped beautifully, came well packaged and extremely surprised how quick and efficiently it was sent. Highly recommend, outstanding company would definitely shop again here. And thank you for little handwritten note that came with it.”

Helpful Report

Posted 3 years ago

Hi Gail and thank you for taking the time to write this brilliant review! I'm happy to hear that you're so pleased with our service and that the lovely bee has arrived safely. We hope to see you again soon. Best wishes, Victoria

Posted 3 years ago

“I wanted a special beautiful card for my 92 year old mother for mother's day... Iapetus definately did not disappoint and I will definitely visit your site in future. Thank you so much. Gra x”

Helpful Report

Posted 3 years ago

Hello Gra and thank you for the wonderful review! I hope that your mother enjoys the lovely card and we look forward to seeing you again. Best wishes, Victoria

Posted 3 years ago

“Lovely item and very good service.”

Helpful Report

Posted 3 years ago

Thank you for the review of our service, Evelyn! Best wishes, Victoria

Posted 3 years ago

“Made to feel very uncomfortable because I chose not to wear a mask.. Will not shop at Iiapatus again.”

Helpful Report

Posted 3 years ago

I'm sorry to hear that our in-store mask policy made you uncomfortable. We are asking all of our staff and customers to continue wearing masks, so that we can protect each other in our workplace. In the future, you can always shop online with us if you'd prefer not to come in.

Posted 3 years ago

“I ordered an Andrew Bull sculpture which arrived damaged but Rexanne arranged for another to be made for me and provided frequent information . Excellent customer service . New sculpture has now arrived and is perfect !”

Helpful Report

Posted 3 years ago

Thank you so much for the lovely review, Susan! We're thrilled to hear that the new sculpture has arrived safely and we're happy to have helped. Best wishes, Victoria

Posted 3 years ago

“Very pleased with how well my cards were packaged,very secure and lovely quality cards”

Helpful Report

Posted 3 years ago

Hello Paula and thank you for the review! I'm delighted to hear those gorgeous cards arrived safely. Best wishes, Victoria

Posted 3 years ago

“Ordered several cards and all were very good quality. Great choice of cards would definitely recommend”

Helpful Report

Posted 3 years ago

Thank you for the great review of our art card selection, Julie! I hope that the lucky recipients of those cards enjoy them as well. Best wishes, Victoria

Posted 3 years ago

“I ordered a charm for my sons 21st whose currently in Canada studying at the moment. Iapetus got the order out to me so quickly and I’m delighted with the charm. It’s gorgeous. Thank you!! Regards Kirsty”

Helpful Report

Posted 3 years ago

Thank you for the wonderful review, Kirsty! We're thrilled to hear how happy you are with our service and we hope that your son also enjoys that lovely charm. Best wishes, Victoria

Posted 3 years ago

“Great company to deal with and product was posted and delivered very quickly”

Helpful Report

Posted 3 years ago

Thank you for the brilliant review of our service, Kevin! We're glad to hear it got to you promptly. Best wishes, Victoria

Posted 3 years ago

iapetus is rated 4.9 based on 2,727 reviews