“I cannot speak highly enough of the wonderful service and response I received from Icon By Design when I had a problem with my table and chairs. The matter was swiftly and politely dealt with with a very favourable outcome. Knowing you are dealing with a company of integrity and empathy is extremely reassuring and I am very happy to sing their praises in this review. Their staff member, Daniella, was a pleasure in my dealings with her and supportive throughout the process. If you are thinking of buying quality, stylish furniture I would not hesitate to recommend Icon By Design for all your furnishing needs.”
“Recently we purchased six dining chairs from Icon By Design and can not speak highly enough of the sevice we received in store and with the delivery of our goods.
Shop staff were all attentive and friendly with our order processed promptly, Our goods arrived on time and in good condition.
Thankyou to all”
“We bought a chest of drawers and a bedside table from icon by design after looking in several other stores finding most had the same fault which was poor quality wood used in the actual drawers. We found the icon by design product to be much sturdier than any other product we saw on that day. We found the customer service offices to be knowledgeable and very accommodating as well. Highly recommended.”
“The bookcase is the second piece of furniture we’ve purchased recently. Again beautifully crafted with quality materials. Delivered as is, no requirements to assemble. A perfect piece for our lounge room.”
“We have purchased both a glass coffee table and a glass dining table. We are beyond thrilled with both items and now await a buffet!
Easily assembled they attract positive comments from friends.
Both pieces are solid wood and excellent quality.
I would recommend Icon by Design without reservation.”
“The quality of our furniture is excellent and matches all of the Scandi look in my newly renovated family room. There was excellent communication via email from your company. Delivered quickly with excellent packaging. The price was lower than quoted to have a similar piece made locally.”
“I had a problem with one box being not delivered by the delivery company. Customer sales went out of their way to get it to me as soon as possible and threw in a gift of timber oil. I really appreciated the care and concern they gave me for the mishap. It's what makes a difference that the buyer matter.”
