“Beautiful furniture, that is very high quality. The sales associate who managed my purchase was very clear and considerate for the time frame I needed the furniture to arrive. Thank you, overall a wonderful experience.”
“I'm so impressed with my Magnus Dining Table and matching chairs. The quality is incredible and it adds so much warmth to my home. It lends a modern, yet cozy feel to my dining area and fits perfectly within the space. The wood tone works really well with other pieces of furniture I have in the room -- I feel like it could go with almost anything.
After receiving my first order from IconByDesign I'm already picking out new pieces. I can't say enough about the quality of their furniture and how beautiful the wood looks. Delivery was seamless. 100% will purchase from them again.”
“Seriously, I love the style and simplicity. So much so that I returned a dining room table and chairs from another store and had to pay a $300 restocking fee. I don't care because I should have bought your furniture the first time.
I couldn't be more pleased with an online purchase for furniture that I did not see in person. The furniture is well made and beautiful.”
“I couldn’t be happier! Our table and chairs are unbelievably beautiful! In addition, communication from Icon was excellent, the furniture arrived ahead of schedule, and delivery was seamless.”
“I took a chance and purchased 4 pieces of furniture for our studio apt. The upgrade was everything I wanted for an ageless, and practical design. The oak furnishings have a sublime colouration and mat finish that seems to go with everything. The Olivia living room armchair is sculptural and beautiful from all sides making it a great choice when placed within a room and not up against a wall. Great experience all around.”
“The Magnus extension dining table is awesome! The wood quality is excellent, and the pull-out extension works flawlessly.
The customer service is excellent as well. The first time they delivered the table, the table had a scratch and they took it back without question, and delivered a new table to me shortly after. They kept me in touch throughout the whole process - thank you IconByDesign!”
“I love the couch I chose and it is just perfect. Often you order things you see in a showroom and then when they arrive they don't seem as good or well made etc. Everyone was helpful, the delivery people lovely - all up a nice experience. I would recommend to anyone if they like this style of furniture.”
“I was looking for a good solid table for a long time and I am glad I found IconByDesign. My wife and I are really happy with the table. It gives us joy by looking at the Craftsmanship that went behind this table. This is real solid Oak wood with a very reasonable price.”
“I'm so happy with this dining table. The whole process of ordering and delivery was easy and the table is absolutely beautiful. It looks exactly as I expected and the quality is wonderful. The only problem I had, if you could call this a problem, is the table was shipped much earlier than I expected and I wasn't ready for it yet because I hadn't moved into my new house. However, the delivery company held the table until I was ready to receive it, so everything worked out fine.”
“As soon as I saw this table and chairs on the website I fell in love immediately.
Of course, it was a kind of adventure to decide to purchase furniture without visiting the shop, I can say it was a good choice finally.
The Magnus Table and the matching chairs are exactly what I wanted.
If I have a chance, hope to purchase more furniture from Icon By Design.”
“EVERYTHING about my online shopping experience was exemplary. It goes without saying that the product designs and quality are without peer, but this was backed up by very efficient and personal customer support. I am in Queensland, so have not had the opportunity to step through your actual physical doors, however, the online experience was very personalized and your customer support fantastic!”
“I was a little nervous about buying a couch sight unseen, but I'm happy to report that the Olivia three-seater is everything I hoped for and more. I love the exposed wood frame and the very cool way the pillows are held on by dowels. I was also very pleasantly surprised by the fabric, which has some flecks/variation in the overall "sand" colour that gives it a really natural and luxe look. I've also found it to be very comfortable. It feels like a comfortable, supportive chair.
My only complaint is that the shipping company temporarily misplaced my couch, which resulted in a delay to receive the item, even though it was in stock when I ordered it. But that was entirely the fault of the shipping company and Icon by Design really went above and beyond to help me get the problem sorted out. The customer service on their side was superb and I would absolutely order from them again.”
