“The company responds really fast and I enjoyed the process with the shipping company. They pick up right away and kept me informed of my product. They put the table together within 10 minutes.”
“I absolutely love this table and chairs. The craftsmanship is excellent and the whole family is extremely pleased with how it has brightened up our house. I could not be happier with this purchase. Furthermore, every time I reached out for an update on the order, I received an excellent customer service response within 12-24 hours. Excellent company, amazing product.”
“Love, love, love our new furniture, great fabric and extremely comfortable. We wanted a beachy look hence ordering the Sand Beige and couldn’t be happier with the high quality finish of the timber construction.”
“We wanted a solid wood table instead of a 'cheap' partial board IKEA one. So happy we stumbled upon IconByDesign. The shipment came much faster than we expected. The table was nicely packaged (with cardboard and styrofoam) and did not have any damage. We ended up getting the seats without fabric as we were concerned dog hair would cling to them and we would constantly be cleaning them. The wood-only seats are surprisingly comfortable. The shape of them definitely helps.”
“In late February of this year, I moved into a new townhouse. I had to leave behind my dining table and chairs since there was not enough space for them in my new home. I scouted around online and ordered a new table from a popular company. It wasn't a table that I loved, just one I settled for. I began to wait. I waited for weeks, then months. Time after time, I received projected delivery dates. No table was ever delivered.
Once I had decided to cancel the order for that first table, I was ready to start looking again.
My general taste in home decor is simple and minimalist, but cozy. I prefer quality over quantity so I'm willing to invest in a few special pieces of furniture, even ones that may have a higher price tag.
I was not familiar with IconByDesign at this point but once I began seeing online images from this company, I was hooked. Simple lines. Quality wood furniture. I viewed the website again and again and carefully read customer reviews. The final decision was not a hard one.
Every interaction I've had with the employees at this company has been extremely positive. And delivery was fast, especially in this time when delays are the norm. The delivery experience itself was terrific and my furniture was here in my new home!
I've been using my furniture for a few weeks now and I couldn't be happier with my purchase. I look forward to many special meals around this table, shared with family and friends.”
“This table is just as beautiful in person! It's a perfect size for my room. Also the delivery service was great - it was put together quickly and professionally. Now I just have to order the chairs!”
“Customer service reps are knowledgeable, thorough and patient. Good communication with the online sales team regarding delivery. Delivery / installation people are respectful and knowledgeable. Products are great. Good all round experience.”
