IconByDesign Reviews

Name: IconByDesign
Address: 9907 E Bell Road, Suite 110, Scottsdale, AZ
Rating: 4.80

4.8 Rating 351 Reviews

94 %

of reviewers recommend IconByDesign

4.8

Based on 351 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About IconByDesign:

IconByDesign was founded by a father and son. We are the fourth and fifth generations in our family to work in the furniture industry. We are committed to designing and crafting easy living furniture that brings calm into your world. We’ve always believed in the tradition of quality and that true success comes from our people, who we consider our family.

Our mission, by design

Our promise to you is that we will deliver high quality contemporary furniture that is designed for a modern, easy and relaxed way of life.

We do that through our unique design, craftsmanship, value and service delivery. Each aspect has been, very deliberately, designed to bring you a simple and satisfying experience of buying furniture you’ll love online.

Visit Website

Phone:

888 411 5487

Email:

Care@IconByDesign.com

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IconByDesign 5 star review on 12th October 2024

391

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything is as described -- high quality products and buying/delivery to, and set up at my house was a great experience overall.”

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“I couldn't be more pleased with this online purchase. The table and chairs are exactly what I wanted and the furniture is well made and beautiful.”

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“Absolutely love my table. The service was wonderful and the product is beautiful. I am very pleased with everything about this company.”

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“Great product, absolutely beautiful solid wood furniture and great quality”

IconByDesign 5 star review on 13th April 2022

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“My dining room table and chairs are absolutely stunning. This dining room set looks beautiful in my Florida room/ dining room. Love Them!”

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“The furniture looks amazing and it's easy to assemble. The customer service support was great when I needed to get in touch. My home has a new look now with the beautiful furniture that I received. Thank you so much Icon By Design. You truly are wonderful!”

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“The product is perfect, especially quality. Also delivery is great too.”

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“Icon By Design is the friendliest company I have ever purchased from. I did a video call with one of their showrooms, which I found very helpful. The extension table I purchased is functional, well designed and very well made.”

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“We are delighted with our purchase. The furniture is well made and should become an antique of the future.”

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“Extremely happy with our purchase of the Nestor dining chairs. Icon by design had the perfect design to suit our home with such a unique look and build quality that separates their chairs from others. The customer experience was great, Steven looked after us and helped provide great ideas and tips for furniture selection. We had a delivery issue and Anita from customer service contacted us within a day and we had the issue sorted.”

IconByDesign 5 star review on 12th April 2022

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“I was nervous to buy furniture online. Very nervous. However, I LOVE my new chairs. Delivery was easy, they showed up on time and removed all of the trash when they left. I would definitely buy again.”

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“The quality exceeded my expectations. Delivery was quick.”

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“Clever, very well made, beautiful products”

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“Best service I have ever experienced buying online. I had not heard of Icon By Design before so took up the opportunity to do a video call with their showroom. The staff were so helpful and showed me the table and how it extended. The photos on the website don't actually do justice in terms of how good the quality of the table is in real life. 10/10”

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“Excellent quality, beautiful designs and functional products.”

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“A well loved piece. We purchased this sideboard almost a year ago now, and it continues to serve us well. We receive so many compliments! Ample storage, solid and very sturdy.”

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“Amazing design. Well built. Just great!”

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“Quality products, fair pricing, simple online purchase, flexible delivery service, furniture arrived on time and was delivered with care and when I rang IconByDesign they were very helpful and friendly.”

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“Great Designs, well made. Delivered as promised at reasonable, all things considered, prices. Clear website, well written and easy to navigate.”

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“The craftsmanship of my new table and chairs is gorgeous! The shipping was much faster than I anticipated and when I contacted Support to ask a question, they were extremely prompt in their response. I will definitely be shopping here in the future!”

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IconByDesign is rated 4.8 based on 351 reviews