IconByDesign Reviews

Name: IconByDesign
Address: 9907 E Bell Road, Suite 110, Scottsdale, AZ
Rating: 4.80

4.8 Rating 351 Reviews

94 %

of reviewers recommend IconByDesign

4.8

Based on 351 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About IconByDesign:

IconByDesign was founded by a father and son. We are the fourth and fifth generations in our family to work in the furniture industry. We are committed to designing and crafting easy living furniture that brings calm into your world. We’ve always believed in the tradition of quality and that true success comes from our people, who we consider our family.

Our mission, by design

Our promise to you is that we will deliver high quality contemporary furniture that is designed for a modern, easy and relaxed way of life.

We do that through our unique design, craftsmanship, value and service delivery. Each aspect has been, very deliberately, designed to bring you a simple and satisfying experience of buying furniture you’ll love online.

Visit Website

Phone:

888 411 5487

Email:

Care@IconByDesign.com

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IconByDesign 5 star review on 12th October 2024

391

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased 4 mid-century style chairs hoping to replace similar, original chairs that have been in my since 1963 and were present at every family event since then. I was not disappointed! They are very high quality, and as the side-by-side photos show, they're almost a perfect match. The buying experience was easy and my order arrived earlier than promised.”

IconByDesign 5 star review on 3rd September 2022

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“A beautiful piece of high quality furniture. Well constructed and stylish. Delivery process was smooth as well.”

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“Customer service reps are knowledgeable, thorough and patient. Good communication with the online sales team regarding delivery. Delivery / installation people are respectful and knowledgeable. Products are great. Good all round experience.”

IconByDesign 5 star review on 22nd August 2022

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“Absolutely love the quality, style and price of the furniture! The staff were extremely helpful throughout the whole experience!”

IconByDesign 5 star review on 19th August 2022

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“Beautiful workmanship and great service”

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“Awesome solid wood designs are very hard to find. I love the minimalistic style.”

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“Great company producing quality classic furniture .”

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“Great design and great quality furniture. Excellent and prompt customer service. The delivery was great as well.”

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“LOVE our new table and chairs. The quality of the furniture, the customer service and delivery was superb.”

IconByDesign 5 star review on 13th August 2022

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“This table is just as beautiful in person! It's a perfect size for my room. Also the delivery service was great - it was put together quickly and professionally. Now I just have to order the chairs!”

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“We bought four Magnus all-wood oak dining chairs and we really love them. They are super high quality, very lovely and simple, and understated. They are very comfortable. The seat is wider than you might expect, but I think really nice. Delivery and communication went great too.”

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“Absolutely love my news dining table (white oak, 63x35”) and the super comfy, low-profile chairs! Seems very well made and fits my small condo space perfectly.”

IconByDesign 5 star review on 8th August 2022

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“My furniture was delivered this week and I am delighted with it. It is amazing.”

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“We love the simplicity and quality of the table. The delivery service was wonderful as well. Overall, very happy with our purchase.”

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“Ordering and delivery process were both really smooth! It took about five weeks for the delivery to show up”

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“I still don’t have my furniture. Susan Nicholas”

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“Furniture is beautiful and unique! White glove service was exceptional! Well done!”

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“Great online experience including delivery. Beautiful, sustainable well made furniture and well priced. This is our second purchase and we love everything we have bought.”

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“We wanted a solid wood table instead of a 'cheap' partial board IKEA one. So happy we stumbled upon IconByDesign. The shipment came much faster than we expected. The table was nicely packaged (with cardboard and styrofoam) and did not have any damage. We ended up getting the seats without fabric as we were concerned dog hair would cling to them and we would constantly be cleaning them. The wood-only seats are surprisingly comfortable. The shape of them definitely helps.”

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“Beautiful! We were worried about the delivery but in the end it came earlier than expected.”

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IconByDesign is rated 4.8 based on 351 reviews