IconByDesign Reviews

Name: IconByDesign
Address: 9907 E Bell Road, Suite 110, Scottsdale, AZ
Rating: 4.80

4.8 Rating 351 Reviews

94 %

of reviewers recommend IconByDesign

4.8

Based on 351 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About IconByDesign:

IconByDesign was founded by a father and son. We are the fourth and fifth generations in our family to work in the furniture industry. We are committed to designing and crafting easy living furniture that brings calm into your world. We’ve always believed in the tradition of quality and that true success comes from our people, who we consider our family.

Our mission, by design

Our promise to you is that we will deliver high quality contemporary furniture that is designed for a modern, easy and relaxed way of life.

We do that through our unique design, craftsmanship, value and service delivery. Each aspect has been, very deliberately, designed to bring you a simple and satisfying experience of buying furniture you’ll love online.

Visit Website

Phone:

888 411 5487

Email:

Care@IconByDesign.com

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IconByDesign 5 star review on 12th October 2024

391

Anonymous

Anonymous // 01/01/2019

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“"I was very happy with my order and delivered to with with no hassle. Customer service was excellent always very helpful and quick to respond. Thanks."”

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“"I was very happy with my order and delivered to with with no hassle. Customer service was excellent always very helpful and quick to respond. Thanks."”

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“"I love the look\nGreat service\nExcellent communication\nJust happy :grinning:"”

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“"Beautiful design, great quality and best of all amazing people..."”

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“"Absolutely love our chairs. They look just as good as they did in the photos (and social media!), the Icon sales team were a pleasure to deal with, and they were delivered to our place smoothly and promptly."”

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“"Loved the customer service, loved the price, and feel happy that i bought a table from a sustainable and ethical dealer :) i got my table for a really reasonable price.."”

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“"We love the table, workmanship is beautiful, the service was excellent, everybody we dealt with including the delivery people were extremely helpful, delivery ran smoothly and within the timeframe, could not fault our experience."”

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“"The 2 pieces of living room furniture are exactly what we expected from the web site."”

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“"I have already recommended your company to my friends and family, because the quality is great and your service impeccable."”

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“"Lovely furniture. Exceeded expectations after buying online unsighted."”

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“"Probably the best customer service experience I\u001a\u00c4\u00f4ve encountered. Very impressed with the level of detail and care."”

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IconByDesign is rated 4.8 based on 351 reviews