IconByDesign Reviews

Name: IconByDesign
Address: 9907 E Bell Road, Suite 110, Scottsdale, AZ
Rating: 4.81

4.8 Rating 347 Reviews

95 %

of reviewers recommend IconByDesign

4.8

Based on 347 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About IconByDesign:

IconByDesign was founded by a father and son. We are the fourth and fifth generations in our family to work in the furniture industry. We are committed to designing and crafting easy living furniture that brings calm into your world. We’ve always believed in the tradition of quality and that true success comes from our people, who we consider our family.

Our mission, by design

Our promise to you is that we will deliver high quality contemporary furniture that is designed for a modern, easy and relaxed way of life.

We do that through our unique design, craftsmanship, value and service delivery. Each aspect has been, very deliberately, designed to bring you a simple and satisfying experience of buying furniture you’ll love online.

Visit Website

Phone:

888 411 5487

Email:

Care@IconByDesign.com

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IconByDesign 5 star review on 28th September 2024

Sheryl H

IconByDesign 5 star review on 4th July 2024

Ilya

IconByDesign 5 star review on 20th June 2024

Joseph J

387

Anonymous

Anonymous // 01/01/2019

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“We love our Olivia sofa and were impressed when it showed up completely assembled! This sofa is somehow both adorable and gorgeous, made of high quality materials and just the right size. I do wish it were just a bit comfier (the seat is quite firm - a surprise because visually it’s so pillowy) but otherwise no complaints.”

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“I love my table. It’s great quality and the service from ordering to receiving was excellent. I totally recommend icon by design.”

IconByDesign 5 star review on 18th June 2021

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“We got Olivia dining set for my mom. She LOVES them even though we had to change the color for the chairs due to shipment issue. Adam and Jacob,both were amazing with cmmunicating with us. After all, we are very pleased with the quality of the product and the service.”

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“After receiving my first order from IconByDesign I'm already picking out new pieces. I can't say enough about the quality of their furniture and how beautiful the wood looks. Delivery was seamless. 100% will purchase from them again.”

IconByDesign 5 star review on 10th June 2021

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“Our table and chairs are absolutely beautiful! But besides that, communication was thorough, they arrived ahead of schedule, and delivery was seamless. Couldn’t be happier!”

IconByDesign 5 star review on 9th June 2021

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“We ordered the Olivia two-seater. It is absolutely beautiful and SO comfortable! The fabric is soft and cozy. We love it! Delivery service was very communicative and arrived on time. So happy with this purchase. Thank you!”

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“The Bastian desk I purchased from IconByDesign is a lovely piece of furniture. The solid oak is of excellent quality and the design is both contemporary and functional. The best part of buying from IconByDesign has been the attentive customer service and their excellent communication. I initially had some questions and called their posted number from the US. I received a call back from Australia within 2 hrs with all my answers. The distance is not an issue. Delivery went very smoothly with their courier service delivering and assembling the desk right on schedule. I look forward to buying more pieces from this company in the near future. Highly highly recommend.”

Helpful Report

“What a pleasant experience purchasing from the IconByDesign team. The online store was easy to navigate, the support on the live chat was patient and without pressuring me to buy, and the delivery experience was smooth. The products too are beautiful and lived up to the excellent photography. 5 stars all around, I will certainly be buying from them again.”

IconByDesign 5 star review on 23rd March 2021

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“"Exceptional quality and customer service"”

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“"Great quality furniture. Amazing wood and great service and communication."”

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“"Great quality furniture. Amazing wood and great service and communication."”

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“"Beautiful design, lovely to look at, very functional, lots of storage"”

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“"Love the design, and clean lines.\nVery modern but classic at the same time.\nBeautiful furniture."”

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“"Great customer service and good quality furniture"”

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“"Every interaction we have had with Icon by Design has been excellent and their products are beautiful made and aesthetically pleasing."”

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“"Every interaction we have had with Icon by Design has been excellent and their products are beautiful made and aesthetically pleasing."”

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“"I was very happy with my order and delivered to with with no hassle. Customer service was excellent always very helpful and quick to respond. Thanks."”

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“"I was very happy with my order and delivered to with with no hassle. Customer service was excellent always very helpful and quick to respond. Thanks."”

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“"I love the look\nGreat service\nExcellent communication\nJust happy :grinning:"”

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“"Beautiful design, great quality and best of all amazing people..."”

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IconByDesign is rated 4.8 based on 347 reviews