Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,679 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wouldn’t advise purchasing the lamp. I was surprised it came as flat packed (although I’m sure it probably said it somewhere, although it wasn’t overly clear). It’s off balance and looks cheap.”

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Posted 5 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 5 years ago

“Fab! Will definitely use again.”

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Posted 5 years ago

“Great lights, fantastic price. I was worried they wouldn’t let enough light through been grey but no problems. Have a real hand blown glass look about them.”

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Posted 5 years ago

“Great lamp and fast delivery. Not very clear instructions on putting lamp together but figured it out”

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Posted 5 years ago

“First of all my package went missing - apparently it was signed by neighbours, I didn’t get any memo or anything of where can it be, my neighbours said they didn’t get it. I got it eventually a week later. Lamp itself is alright, I wouldn’t pay the money I paid for it again though. The stand is all good but the shade is...something else. It was just very unnecessary to make it out of 2 folding bits that you put together with Velcro, then the ‘golden strip’ that doesn’t fit well, too much hassle, it’s just a lamp shade! It gives the impression it cost about £15 which I don’t mind if I wouldn’t pay more. All in all it looks alright from far and makes the room brighter so it does fulfil the floor lamp task lol”

Helpful Report

Posted 5 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 5 years ago

“Excellent purchase and services. Beautiful lights, lovely yellow colour, perfect size. Super fast delivery and they were very well packed. Very satisfied. Fully recommend. Thank you.”

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Posted 5 years ago

“Excellent service, ordered Saturday, arrived in very safe and secure packaging by Tuesday. The products far exceeded my initial expectations. I have been singing this company’s praises to everyone I meet- highly impressed. Great work, so well done. I will be back”

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Posted 5 years ago

“Excellent price. Very fast delivery”

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Posted 5 years ago

“Decent price for a very decent light. Seems solid, well made and looks pretty good. All in all I'm well pleased.”

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Posted 5 years ago

“Great finish to our kitchen giving it a real industrial look . Work very well with any new kitchen”

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Posted 5 years ago

“I placed my order on Friday and my table lamps were delivered by Monday morning. The lamps are really lovely. I would certainly recommend Ionic lights. Good value, excellent service. Would use you again, thank you.”

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Posted 5 years ago

“Great light. We had many failed attempts to purchase an arc floor lamp that was both great in quality and price. Thanks Iconic Lights! Solid and exactly what we wanted”

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Posted 5 years ago

“Products ok, but didn't get back to me about my discount code not being added to my order. Not great customer service!”

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Posted 5 years ago

Our apologies, we will look into this for you.

Posted 5 years ago

“Wow!! Absolutely gorgeous lamps .. they are huge and an absolute steel in the sale plus 15% off. Highly recommended”

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Posted 5 years ago

“The lights are really nice i really like them very much”

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Posted 5 years ago

“Not yet delivered.hermes state tried to deliver 24/1 which is untrue as I was in all day and no one called.hermes have lied again saying tried again on 25/1/19 but we were in all day again.Can a reliable carrier be used? 28/1/19 says delivered with a picture of package at someone else's blue front door(we have a green door-please note for any future non deliveries only leave at green doors!”

Helpful Report

Posted 5 years ago

Our apologies for the delay, we can confirm your order is out for delivery today. Out for delivery Fri 25 Jan 08:48 Courier Received

Posted 5 years ago

“Service was great not fussed about the way the lamp shade turned up and having to roll it up to make one never mind”

Helpful Report

Posted 5 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 5 years ago

“Item looks very nice not had it fitted yet but quite happy”

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Posted 5 years ago

“great products, good quality, clear instrucrions, fitting crews included, delivery faster than expected”

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Posted 5 years ago

“As advertised, ticks all the boxes”

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Posted 5 years ago

Iconic lights is rated 4.5 based on 4,679 reviews