Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,679 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the lamp I bought very difficult to assemble, although I.m a reasonably practical person, as I couldn’t.t get it to look plumb. My daughter spent a long time trying to improve things as I hadn’t.t the energy to send it back. There seems to be a fault with the welding , things are not attached centrally. It now stands propped by a wedge !”

Helpful Report

Posted 6 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Absolutely love the lamps I ordered, so pleased with them, delivery was very good, I would definitely recommend, top quality.”

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Posted 6 years ago

“I do not know what went wrong. You are responsible for sending it to me. I paid for it , you haven't sent it.”

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Posted 6 years ago

Our apologies for your item not arriving, we will look into this further with the carrier.

Posted 6 years ago

“Just what I wanted. Excellent .”

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Posted 6 years ago

“Have not assembled as yet but looks ok”

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Posted 6 years ago

“We originally purchased a 5 unit ceiling light. For this we also purchased 6 dimmable lights. Lo and behold when we received the bulbs they were "non dimmable". We had to return this and order 6 dimmable lights. When finally they arrived 5 were cool white and one was warm white. Once again we had to wait to receive the correct one. So our experience with Iconiclights has not been a good one. Sorry”

Helpful Report

Posted 6 years ago

Our apologies for the issues you have experienced with your purchase from us. We will look into this further internally.

Posted 6 years ago

“We would be pleased with the lights BUT on unpacking 2 days ago, parts were missing, and the delivery company left the cardboard box outside in the rain. I have messaged and callled but noone has come back to me yet. I appreciate it is a busy time but poor customer service does not help create positive reviews!”

Helpful Report

Posted 6 years ago

Our apologies for the delay, we will look into this and get back to you very soon.

Posted 6 years ago

“Speedy delivery of my geometric lights shades and they look great!”

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Posted 6 years ago

“Great firm to deal with good Price's fast delivery five stars again .”

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Posted 6 years ago

“Excellent lamps, great idea for additional reading bulb, good addition to our bedside tables”

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Posted 6 years ago

“Exactly what I wanted, very pleased”

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Posted 6 years ago

“Beautiful light”

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Posted 6 years ago

“service and sending the goods was very quick product was well worth the money”

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Posted 6 years ago

“The light I bought was as described and I am very pleased with the purchase it was also good value And I would not hesitate to recommend Icon lights to family and friends”

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Posted 6 years ago

“Great range of products and hassle free prompt delivery, highly recommend”

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Posted 6 years ago

“Over the moon with these lights. They look amazing- yes a little fiddly to get straight but worth it. We have received so many compliments about them. Very quick delivery.”

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Posted 6 years ago

“Lovely lights! Will purchase from company again.”

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Posted 6 years ago

“Really please with my light & great customer service. This will be my first port of call to look for a light :)”

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Posted 6 years ago

“Lovely light looks very good in living room, delivered quickly would definitely use again”

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Posted 6 years ago

“Excellent variety of lighting at reasonable prices. Customer service is great to.”

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Posted 6 years ago

Iconic lights is rated 4.5 based on 4,679 reviews