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Iconic lights Reviews

4.5 Rating 4,679 Reviews
87 %
of reviewers recommend Iconic lights
4.5
Based on 4,679 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

Anonymous
Anonymous  // 01/01/2019
Shocking service when trying to call regarding a missing delivery Hermes were delivering to wrong address and even after I pointed it out it was too late and I would have to wait to have it resent another week told to phone back again and made to feel it’s my problem! First and last order with you!!
Helpful Report
Posted 6 years ago
Our apologies for not receiving you item, we will contact the carrier to investigate further and look into this issue internally.
Posted 6 years ago
Fantastic service and good quality light
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Posted 6 years ago
Still waiting for my delivery not very satisfied could have got it quicker. else where
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Posted 6 years ago
Our apologies for not receiving you item, we will contact the carrier to investigate further. Please do not hesitate to contact us if you have any further issues. customerservice@iconiclights.co.uk
Posted 6 years ago
Hi very bad quality not worth the money at all very small standing lamp,Tha shade was horrendous quality.In bucket as shade was made of plastic and you could see every crack that appeared trying to roll it out.Very poor
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Posted 6 years ago
We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk
Posted 6 years ago
Great value & great quality
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Posted 6 years ago
Fast delivery, nice lamp. Please make sure you check the measurements of this though, it's smaller then you would expect. I checked before hand and knew I wanted a small one. There is low, medium and high light functions. Doesn't take up too much room, good purchase.
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Posted 6 years ago
Excellent service
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Posted 6 years ago
Excellent service, reasonably priced quality product.
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Posted 6 years ago
I loved the pendant lights (I’d had my eye on them for months). The price is incredible and they are lighter than the picture which is perfect because I thought I might have to lighten them myself. Can’t complain at all, amazing value and speedy delivery.
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Posted 6 years ago
Brilliant lamp. Shade could be a bit smaller. For the price great.
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Posted 6 years ago
Just plug in - well packed - looks pretty - am pleased with both lights
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Posted 6 years ago
Very good fast service and delivery , i have yet to get the 3 Lights to installed but they seem pretty good quality so we will see how we get on but i am very happy with the service and the price was very good as compared to some websites.
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Posted 6 years ago
Bought some wall lights and a ceiling light.. speedy delivery and excellent quality... really pleased
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Posted 6 years ago
Excellent choice. Delivered sooner than anticipated which was great. Definitely will use again.
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Posted 6 years ago
Very quick delivery. Great lights
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Posted 6 years ago
Recently purchased a light fitting for my bathroom. Easy to use website offering a good choice of light fittings, great prices and fast delivery. Will certainly use Iconic Lights again. Highly recommended
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Posted 6 years ago
Prompt delivery and the lights are greet value for money
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Posted 6 years ago
These are nice light fittings but the colour is not what i expected. The descriptions and pictures show a blackened aged finish but when received they were a solid mid grey finish. Sadly, i have had to return the light fittings as the colour does not fit with my décor.
Helpful Report
Posted 6 years ago
We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk
Posted 6 years ago
Great lights and delivered promptly. Thanks very much!
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Posted 6 years ago
Absolutely love my new light, will be ordering again. Many thanks
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Posted 6 years ago
Iconic lights is rated 4.5 based on 4,679 reviews