Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,679 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very pleased with the look of the light but unfortunately the touch control does not work at all well. It is very frustrating having to tap it numerous times to adjust the brightness or turn it on or off, Surely it should adjust with one tap in which case we must have a faulty lamp. Look forward to hearing from you. Mrs S Thrower.”

Helpful Report

Posted 6 years ago

Our apologies for your item being faulty. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Well packaged, well priced, good quality, and timely delivery.”

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Posted 6 years ago

“I was sent wrong light bulbs but was sent correct ones within twenty four hours,very quick response to my query thanks very much Jimmy tiplady”

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Posted 6 years ago

“Great service for the 3rd time and a good price”

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Posted 6 years ago

“Fantastic products and incredible customer service! Unfortunately one of the shades were broken in transit. Iconic lights were very quick to come back to me and offer me a refund as unfortunately the shades had since sold out. It was then in my bank within a day. I can’t fault this company. An absolute pleasure to deal with. I can highly recommend.”

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Posted 6 years ago

“Immediately replaced broken item, very impressed by service.”

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Posted 6 years ago

“Excellent choice of goods, got 2 bargain shades in the sale also bought light bulbs for the light fitting I have just made. Looks good. Great service, well packaged , fast delivery. Highly recommended.”

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Posted 6 years ago

“I like the website and how easy it is to use..plus really fast delivery. But for me the best thing was the choice. I got everything I wanted on one website so it was just a lot easier then trawling through loads of different websites. And the quality was there. I am refurbishing a house from top to bottom and very design conscious!!!! so it was great to be able to tick this off the list, without feeling as if I had compromised in any way.”

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Posted 6 years ago

“Excellent service and Quality”

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Posted 6 years ago

“Quick delivery, great service, lights good quality and look beautiful in my living room.”

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Posted 6 years ago

“I purchased three lamps and was delighted with the service and the quality of my purchases thankyou.”

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Posted 6 years ago

“The anglepoise floor lamp has the wires hanging through the stand which looks very messy The instructions for constructing it were very vague Dissapointed”

Helpful Report

Posted 6 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Very disappointed with the quality of the self assembley shade”

Helpful Report

Posted 6 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Love our new steam punk lights they came quickly were reasonably priced and are a talking part.”

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Posted 6 years ago

“Finally took delivery after the courier issues and it’s lovely. Good quality and excellent value for money.”

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Posted 6 years ago

“My lights are lovely and I got what I seen online which is not always the case. Packaged well and delivered on time. Thank you”

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Posted 6 years ago

“Really lovely lights - just what we needed. Fast and efficient service. Brilliant !”

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Posted 6 years ago

“These lights look great, they are just the right size for either side of my chimney breast. The colours are great too. They were delivered really quickly and well packed. I am very very pleased with them.”

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Posted 6 years ago

“Item arrived quickly and well packaged. However, the lamp although cheap in cost, the clamping parts are not suitable and poorly designed to hold the lamp firmly in place. I will be putting the lamp into the bin if I cannot modify the clamp to work correctly.”

Helpful Report

Posted 6 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Great product. Excellent delivery.”

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Posted 6 years ago

Iconic lights is rated 4.5 based on 4,679 reviews