Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,679 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great looks,mvslue and a fast delivery at the busiest time of the year.”

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Posted 6 years ago

“Very pleased with my copper lampshade. Sent really quick even over the holidays. Can't stop looking at it and it really makes my windowless hall very bright (as it allows the bulb to shine through the gaps). Was very quick and easy to put up and great value.”

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Posted 6 years ago

“Love the lights but not but not easy to put together instructions could be better. Hope they will be ok once put up.”

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Posted 6 years ago

“Was after an industrial floor lamp With a bit of class. The morpho is popular and iconic lights had the cheapest version on the market. I absolutely love it! It looks so classic in our newly renovated living room and on nye we had so many comments on it. It’s also value for money with competitors charging four times as much. I buy all my lights from these guys - they’re such value that you don’t mind updating every few years.”

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Posted 6 years ago

“Ordered 2 lamps, recieved 1 lamp which was completely different to the one I ordered. Phoned up, was told the two I had initially ordered would be sent out in 24hrs delivery time. No lamps arrived, had to contact Iconic Lights myself to ask where the lamps were to be told they were out of stock. If I never contacted, I’d still be waiting on my lamps!! No contact from Iconic Lights to say they were out of stock. I had been told on the phone that everything was sorted and I would receive a new tracking number for the delivery. Shocking.”

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Posted 6 years ago

Please accept our apologies, we will look into this further as customers are notified and refunded if we are out of stock of an item.

Posted 6 years ago

“Excellent product, arrive quickly and exactly as described. Recommend!”

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Posted 6 years ago

“Quick delivery and very good customer service”

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Posted 6 years ago

“Very pleased with our order. It was the first time we had used this company and I am more than happy with the result of the products and very quick delivery. Would def recommend and use again in the future”

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Posted 6 years ago

“Unfortunately the lights weren't what my mother in law wanted however they were of good quality and the service we had through ordering delivery and then to return and refund has been outstanding, I would definately recommend this company . Tess”

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Posted 6 years ago

“Excellent service with a fast delivery. Item is of great quality and very easy to assemble. Would highly recommend.”

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Posted 6 years ago

“Been asked to review twice and have yet to receive my parcel 7 days after the order was placed. Unclear as to whether this is the fault of Iconic Lights or Hermes, however, it’s not a great plan to ask a customer for a review when they are currently considering complaining.”

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Posted 6 years ago

Please accept our apologies, we will investigate further with the carrier as the tracking is showing the item was delivered to a secure location on 28/12/18.

Posted 6 years ago

“Thank you for the fast delivery Looks great up on the ceiling”

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Posted 6 years ago

“the lamp we ordered arrived damaged and now needs to be returned.”

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Posted 6 years ago

Our apologies for your item arriving damaged. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Would definitely order again, loved my purchases and came in time for Christmas which was a bonus 10/10”

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Posted 6 years ago

“Good price and good quality. Very happy”

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Posted 6 years ago

“.”

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Posted 6 years ago

“Excellent quality and delivery very quick. Definitely would use again.”

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Posted 6 years ago

“Love it... easy to assemble and makes a difference to any room”

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Posted 6 years ago

“Easy to order delivery was prompt and the lamp is beautiful”

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Posted 6 years ago

“Beautiful and easy to assemble”

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Posted 6 years ago

Iconic lights is rated 4.5 based on 4,679 reviews