Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,679 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not fitted yet but they look great and a bargain.”

Helpful Report

Posted 5 years ago

“Service was quick, lights were great. Unfortunately when they arrived the colour just wasn’t quite right for the decor, however the returns policy was simple and quick. Just awaiting our refund”

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Posted 5 years ago

“Fantastic service and really speedy delivery. Really please with the lights. Can highly recommend”

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Posted 5 years ago

“Missed delivery but no card was posted to let me know, now it’s been returned to sender, bad courier service”

Helpful Report

Posted 5 years ago

Our apologies for this we will take it further with the carrier. Please contact our customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 5 years ago

“Unfortunately we have received our lights with bulbs and 2 bulbs are smashed due to the way they were packaged, we have taken pictures of the box and goods to send to iconic. The light itself looks good not been able To fit incase it needs collecting Again die to damage.”

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Posted 5 years ago

Our apologies for your item arriving damaged. Our customer service team will resolve this for you very soon.

Posted 5 years ago

“Loved it was just the right size and colour good price as well”

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Posted 5 years ago

“Fast delivery. Great price Love my new light fitting & it looks fab in our newly decorated bedroom!”

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Posted 5 years ago

“Fabulous quality at a brilliant price, delivery spot on”

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Posted 5 years ago

“Very pleased with the light. Bit fiddly to put together, but did it. Little grub screws for holding it together are very tiny!”

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Posted 5 years ago

“Beautiful light shade once you actually manage to untangle all of it due to the poor packaging & put back on the gems that fall off in the process..”

Helpful Report

Posted 5 years ago

Our apologies and thank you for the feedback. We will pass this information on to look at making improvements.

Posted 5 years ago

“item was exactly as described, good value. Needed 'pygmy' screw-in bulb which I hadn't realised but was able to obtain one.”

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Posted 5 years ago

“Purchased 3 lights absolutely delighted, excellent service”

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Posted 5 years ago

“Great service. Item arrived on time and was well packaged. Floor lamp was as decsribed and looks more expensive than it actually was. Good value. Very pleased with it.”

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Posted 5 years ago

“Purchased 2 bedside lamps, shades were to be assembled at home, was simple enough, they look the part but not sure they were worth £30 each. Also purchased the bulbs to go in the lamps, 2pk for £10, 1 bulb never lasted a week and with it being a bedside lamp your lucky if it was even switched on half dozen times!!!!!”

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Posted 5 years ago

“Good service; but why sell lamps with matt black reflecting surface ?Function defeated”

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Posted 5 years ago

“Smart lighting, very modern and works splendidly. easy secure fixing to our ceiling.”

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Posted 5 years ago

“Very happy with my light shade.”

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Posted 5 years ago

“Fast delivery. Beautiful copper lights”

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Posted 5 years ago

“My lights were the right colour so pleased with my purchase”

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Posted 5 years ago

“Ordered 2 lights both really good quality for the money Excellent customer service and quick delivery One light was unfortunately not suitable and again it was no problem and so easy to return. Would definitely shop here again”

Helpful Report

Posted 5 years ago

Iconic lights is rated 4.5 based on 4,679 reviews