Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,679 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately there was a problem with the light but Iconic were helpful with a solution and the returns procedure.”

Helpful Report

Posted 5 years ago

“Totally thrilled when I found this floor lamp. amazing price in the sale and looks gorgeous up.”

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Posted 5 years ago

“Brilliant lamp shade and table light would day would definitely order from them again”

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Posted 5 years ago

“Product exactly what I wanted. An issue with delivery was dealt with extremely efficiently. Original delivery was early. Corrected delivery next day. A professional company to deal with.”

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Posted 5 years ago

“I am very pleased with the lampshades. Reasonably priced and very quick delivery.”

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Posted 5 years ago

“Quick delivery, stunning beautiful product,excellent pricing extremely excited to put it up.well recommended. Thank you iconiclights”

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Posted 5 years ago

“Excellent. Very fast service from placing order to receiving it.”

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Posted 5 years ago

“Nice shade, easy to put together, Delivery and price excellent. Would recommend this product.”

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Posted 5 years ago

“We love our new lampshades, they have transformed our lounge. So easy to fit, and you have so many to choose from, at a good price too!”

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Posted 5 years ago

“Light arrived safely. It was easy to put together and looks good. Veery good value”

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Posted 5 years ago

“I love how quickly my order is dispatched and the light fittings are amazing not to mention cheap! Love love love definitely wouldn’t shop anywhere else now”

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Posted 5 years ago

“Product arrived super quick! Still waiting for the light to be installed so couldn't give a higher rating but looks exactly like the picture online so can't foresee any problems as this was exactly the light I was looking for!”

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Posted 5 years ago

“I was very happy with my purchase the floor lamp looks more expensive than the price and gives off a lovely warm glow. I was disappointed when the shades came flat packed and I had to put them together and fingers were sore doing this but they do look great”

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Posted 5 years ago

“Love the lamp - it looks great in the corner of our lounge, and gives a great atmosphere.”

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Posted 5 years ago

“Fantastic quality. Very tasteful and look expensive but are excellent value”

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Posted 5 years ago

“Really cheap for very lovely lights - very happy!”

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Posted 5 years ago

“quality as expected, priced well, looks good and quick delivery.”

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Posted 5 years ago

“I know you only get what you pay for,but at least you expect it to work,touch lamp and bulb arrived pretty quickly,you have to assemble it and that was the first snag as one of the clips holding the glass in place was broken but it still went together ok however the bulb would not dim at all,we rang customer service who said they would send another one,nearly a week later still waiting.very,very poor.”

Helpful Report

Posted 5 years ago

Please accept our apologies, unfortunately the replacement bulb was found to be damaged in transit. We have re-sent a bulb on express delivery.

Posted 5 years ago

“Brilliant service. Quick delivery. Had a slight issue but it was resolved same day and replacement item dispatch straight away. Very happy will shop again”

Helpful Report

Posted 5 years ago

“I ordered the "Crawford Copper Floor Lamp With Grey and Gold Shade" and the "Crawford Copper Floor Lamp With Grey and Gold Shade". Arrived promptly, didn't realise the Shades were flat pack and had to be build. Design was poor, held together by velcro, the inner gold sleeve was just card and had to be stuck in place with cellotape. Two of the Legs were missing it legs. After building both Shades and sticking them together then realised that they were both XL, one fitted ceiling but other to big for Floor Lamp. Overall not very happy with Design at all, flimsy. Would not recommend either Floor Lamp or Shades.”

Helpful Report

Posted 5 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 5 years ago

Iconic lights is rated 4.5 based on 4,679 reviews