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Iconic lights Reviews

4.5 Rating 4,679 Reviews
87 %
of reviewers recommend Iconic lights
4.5
Based on 4,679 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

Anonymous
Anonymous  // 01/01/2019
Nice product, good price, but hooks missing out of one light fitting so had to buy elsewhere to get the installation completed on time.
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Posted 6 years ago
We are sorry to hear you had missing items from your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you customerservice@iconiclights.co.uk
Posted 6 years ago
Well packaged , quick delivery- good value
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Posted 6 years ago
Love my new lights ! And at a very good price
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Posted 6 years ago
Very happy with my new wall lights
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Posted 6 years ago
Ordered a touchlight as a present for my aunt. It was dispatched really quickly but when I unpacked it it looked very nice. The bulb however was defective. An email about the bulb and it was replaced without question and my aunt for her Christmas present in plenty of time. Excellent stuff and
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Posted 6 years ago
Very pleased with my lamp for the price
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Posted 6 years ago
Very pleased with this company. The items ordered arrived quickly by courier, well-packaged and with no missing or damaged parts. Very pleased, too, with the items themselves (Barleytwist Floor and Table Lamps in black). They look smart and are good value for money.
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Posted 6 years ago
Both the lights I bought were exactly what I wanted and arrived promptly. thanks
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Posted 6 years ago
The item sent was incorrectly assembled and unusable. I do not know whether it was made and checked by Iconiclights or bought in. They promised to replace the item, but it took 2 reminders before I received it. Satisfactory now.
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Posted 6 years ago
Our apologies, we will look into this further .
Posted 6 years ago
Fabulous value for money
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Posted 6 years ago
Great company to deal with. Excellent quality of goods Customer service second to none Quick delivery, and I mean quick!!
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Posted 6 years ago
Came in good time well packaged very good value for money
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Posted 6 years ago
Great service
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Posted 6 years ago
Light arrived on day due all ok looks very nice
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Posted 6 years ago
I’ve ordered Talisman floor lamp for my new living room and 4x light bulbs. The floor lamp arrived but no light bulbs. Contacted the service and they apologised and immediately sent me some bulbs. Love my new lamp and the service is very good. Would come back again
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Posted 6 years ago
Bought as a xmas present so hoping everything works good delivery service
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Posted 6 years ago
Item delivered 3 days after ordering and it was exactly as described. 5 stars fir you guys with a big thank you.
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Posted 6 years ago
Easy website for ordering and super quick delivery. Will certainly be buying more products from Iconic
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Posted 6 years ago
Only one of the two lamps I ordered arrived, also minus the 2 bulbs ordered. Customer services were quick to respond. Should recieve the rest of my order today so not a perfect service but they certainly appear to be quick to resolve. Today will tell..
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Posted 6 years ago
Please accept our apologies, this will be resolved for you very soon.
Posted 6 years ago
All the lights in my house are from iconic lights. They’re beautiful, and the service is quick and without any trouble. Love it!
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Posted 6 years ago
Iconic lights is rated 4.5 based on 4,679 reviews