Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,679 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“poor quality”

Helpful Report

Posted 5 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 5 years ago

“Goods arrived in good time & were very pleased with the touch lamps”

Helpful Report

Posted 5 years ago

“Very helpful company answer all questions asked.received items sap & vety good with returns & refunds would highly recommend”

Helpful Report

Posted 5 years ago

“The lights looked good and were easy to fit”

Helpful Report

Posted 5 years ago

“The lights I ordered were listed as ‘brushed chrome’. The lights I have received are polished chrome. When I have followed this up I have been told it is a “listing error, we don’t do those lights in brushed chrome”. It was well into the phone call before an apology was even offered. Really poor service and incorrect products sent to me. 1/10”

Helpful Report

Posted 5 years ago

Please accept our sincere apologies, we will look into this further and contact you directly very soon.

Posted 5 years ago

“Best lamps i have ever bought and how clever is the Velcro lamp shades!”

Helpful Report

Posted 5 years ago

“Good quality uplighter. Heavy base which makes it study and safe even on thick carpets. Good quality glass up lighter shade. All came very well packaged with fast delivery. This was my first purchase and I will not hesitate in ordering lights from this company again.”

Helpful Report

Posted 5 years ago

“nice lights would buy again”

Helpful Report

Posted 5 years ago

“I purchased thee George monkey lamp when lamp arrived I unpacked, I thought okay this is well packaged but when I look close up the arm of the monkey was broke. I honestly haven’t got anytime to go through all the Aggro to busy working so I used some filler to patch the gap all way around arm. Thing also is that the package was that well packed the item must have already been broken before packing process.”

Helpful Report

Posted 5 years ago

Our apologies for your item arriving damaged. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 5 years ago

“Love my new light looks great and arrived very quickly would highly recommend”

Helpful Report

Posted 5 years ago

“Excellent speedy service and the light provides just enough bling for our dingy landing”

Helpful Report

Posted 5 years ago

“Absolutely love my light and loved how cheap it was.”

Helpful Report

Posted 5 years ago

“Great product, fast delivery”

Helpful Report

Posted 5 years ago

“Lovely lampshades! Good quality and came quick in the post!”

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Posted 5 years ago

“Really pleased with this light shade. It looks great, is robust and my 2 year old loves it!”

Helpful Report

Posted 5 years ago

“Good product, Assembly information not that clear!”

Helpful Report

Posted 5 years ago

Thank you the feedback and we will pass this on for improvement. Please contact our customer service team if you have any issue with your purchase from us. customerservice@iconiclights.co.uk

Posted 5 years ago

“The silver coating is chipped and flaky in parts. It could do with being a little taller... Delivery was quick and well packaged.”

Helpful Report

Posted 5 years ago

Our apologies for your item arriving damaged. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 5 years ago

“Very good item good item, well priced and speedy delivery.”

Helpful Report

Posted 5 years ago

“The lamps we purchased are great but the delivery was absolutely shocking. We payed for next day delivery yet the items didnt arrive for nearly 2 weeks. Wont be ordering from iconic lights again.”

Helpful Report

Posted 5 years ago

We are sorry to hear this and have raised this issue with the carrier. The next day postage cost has been refunded back to you.

Posted 5 years ago

“Fantastic choice of lights and amazing prices”

Helpful Report

Posted 5 years ago

Iconic lights is rated 4.5 based on 4,679 reviews