Login
Start Free Trial Are you a business?? Click Here

Iconic lights Reviews

4.5 Rating 4,679 Reviews
87 %
of reviewers recommend Iconic lights
4.5
Based on 4,679 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

Anonymous
Anonymous  // 01/01/2019
Really happy with my purchases for my dinning room dress it up well and at great value for money
Helpful Report
Posted 4 years ago
Beautiful light,very bright!
Helpful Report
Posted 4 years ago
Beautiful shade, brightens up my hallway
Helpful Report
Posted 4 years ago
Lights just as expected. Good quality, well packaged & when I had to speak to the company direct about delivery they were very accommodating and sorted the problem out.
Helpful Report
Posted 4 years ago
Stunning lamp exactly what I wanted! It has the luxury look with a nice price tag & is a touch lamp where I have found previously when looking for one a lack of choice so I am so pleased I have found this one which fits perfectly in my bedroom!
Helpful Report
Posted 4 years ago
I paid extra for next day delivery but it took days for my parcel to arrive. Following my asking where my parcel was I was eventually refunded all of the postage - thank you for that - but customer services seemed to have little interest in finding out what was happening with my lamp and I had to nag them rather than them proactively questioning the courier and keeping me informed. I got the impression that they thought I was just a nuisance and had to basically shame them into an apology when I sent them pics of the box that eventually arrived - battered to bits! Luckily, the contents were, amazingly, undamaged. I am very disappointed and will avoid Iconic Lights in future. The lamp is lovely, and great value, BTW, but the delivery experience was dreadful.
Helpful Report
Posted 4 years ago
We are sorry to hear how your item was delivered by the carrier, and the standard of service you received we will look into this further as this is not the standard of service we expect. Please do not hesitate to contact us if you have any further issues. customerservice@iconiclights.co.uk
Posted 4 years ago
Fast delivery light it lovely quality little boy loves it thank you
Helpful Report
Posted 4 years ago
Assembled with ease but the base is slightly off making the rest of the lamp stand “just off centre” with a lean. But I’ve opted to just make do and place it at the end of a couch partially obstructed from view. Shade was also slightly damaged and poor finish as it has jagged edge not the smooth well rounded finish it describes. But at the price I guess you get what you get.
Helpful Report
Posted 4 years ago
Our apologies for your item being faulty. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk
Posted 4 years ago
Superb quality at a great price. Would highly recommend.
Helpful Report
Posted 4 years ago
Just as ordered.
Helpful Report
Posted 4 years ago
Speed of delivery was excellent. The item arrived totally matched the description on the website
Helpful Report
Posted 4 years ago
Bought this to provide more light in the kitchen ...... it certainly doesn't disappoint. It looks clean and classy and the spotlights are easy to move to face different positions. I love it!
Helpful Report
Posted 4 years ago
Looks great
Helpful Report
Posted 4 years ago
Really impressed with the light shades, ceiling roses and retro bulbs I bought from iconic lights! Extremely good value, speedy delivery and very well packaged. Would highly recommend!
Helpful Report
Posted 4 years ago
Hassle free ordering. Would definitely use again.
Helpful Report
Posted 4 years ago
Very good product and service
Helpful Report
Posted 4 years ago
Love my new shade looks perfect in my Grandchildren’s/multi use room!!!It arrived quickly with no drama!!👍
Helpful Report
Posted 4 years ago
Ordered online quick notification of order delivered on time glass in perfect condition very good service
Helpful Report
Posted 4 years ago
Fantastic quality for very little money, I've seen the same light for over 3 times the price elsewhere
Helpful Report
Posted 4 years ago
Excellent service, super fast delivery. Recommended
Helpful Report
Posted 4 years ago
Iconic lights is rated 4.5 based on 4,679 reviews