Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,679 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Iconic lights made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new lampshade and it arrived so quickly!”

Helpful Report

Posted 5 years ago

“Quick and efficient and great value fab lights”

Helpful Report

Posted 5 years ago

“Love lights, fit perfectly in our hallway.”

Helpful Report

Posted 5 years ago

“Amazing service”

Helpful Report

Posted 5 years ago

“A very impressive experience dealing with a professionsal company. I ordered the antique brass led picture light last Monday and it arrived on Tu.esday I fitted it the same afternoon and it was in use within an hour or so. The warm/white G9 led bulbs give a pleasant overall light. Good price and packaging. Clive Moody”

Helpful Report

Posted 5 years ago

“Very difficult to return . I don't understand why you have to request a return note . I sent 2 parcels back but only refunded for one. Lost my money. Will never use thus company again .”

Helpful Report

Posted 5 years ago

Our apologies for the delay in processing your refund. Please contact our customer service team they will be happy to help you. customerservice@iconiclights.co.uk

Posted 5 years ago

“Lovely product and great service. My order arrived quickly and in perfect condition. Would certainly recommend Iconiclights.”

Helpful Report

Posted 5 years ago

“Excellent service, and product fine. Enjoyed the self-assembly which was fun and had very clear instructions. Ta”

Helpful Report

Posted 5 years ago

“The chandeliers I bought are amazing, fantastic value, broke 1 of the plates, when I was putting it up and they replaced immediately. Would definitely recommend buying from them.”

Helpful Report

Posted 5 years ago

“Impressed with speed of delivery. Pleased with my purchase and would definitely recommend iconic lights. Thankyou .”

Helpful Report

Posted 5 years ago

“I was very pleased with the bedside lamp I got from iconic lights. They give a nice ambience and look very modern. They were great value.”

Helpful Report

Posted 5 years ago

“Really disappointed with part of my order, one of the shades was as expected, however the other came flat packed and had to be rolled yourself. This looks cheap, misaligned and the ends do not stick down properly. I have emailed customer service with no reply so disappointed with customer service also.”

Helpful Report

Posted 5 years ago

We are sorry to hear you are not happy with your purchase from us. One of our Customer service team will contact you very soon to resolve this. We are currently in the process of improving the design of this shade.

Posted 5 years ago

“Item was delivered very quickly and was well packaged. Item was as described by the seller and the quality was very good.”

Helpful Report

Posted 5 years ago

“Delivery, quality price were all very good. The Chandelier is very different from anything I have had before; but I knew I needed something different and this was it. I put it together without instructions (photocopying of instructions was awful, could not see anything) and have mixed the colours up, not sure what I should be doing with the beads that come off the top cup, as I couldn't see anywhere to put them so I've hung them on the top of the bulbs that have a little twist on them. I'm so very pleased.”

Helpful Report

Posted 5 years ago

“Very pleased with the service 👌🏼”

Helpful Report

Posted 5 years ago

“Lights arrived quickly and look in good condition, excellent price as I like to shop around. Easy to use website, altogether a happy shopping experience.”

Helpful Report

Posted 5 years ago

“Service great, quick delivery, purchased a spiral lampshade, it was flat packed and doesn’t hang right but maybe it’s because my fitting isn’t strong enough for it.”

Helpful Report

Posted 5 years ago

“Really pleased with my order, exactly as advertised”

Helpful Report

Posted 5 years ago

“It was a beautiful light, value for money and a good solid product”

Helpful Report

Posted 5 years ago

“Ordered ceiling lights and a couple of shades, arrived very quickly and they all look amazing , not put them up yet due to moving but amazing service all round and will definitely be ordering more !”

Helpful Report

Posted 5 years ago

Iconic lights is rated 4.5 based on 4,679 reviews