Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,679 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The light is lovely and well worth the price, unfortunately I couldn't give a higher rating as the delivery was terrible. I'm currently taking this up with Hermes directly, but to let you know they dropped the parcel, despite it being labelled as fragile, over our 6ft garden fence whilst it was raining. When my husband got home the parcel was soaked but luckily nothing was broken. Not sure if this is a regular occurrence but you may want to change your delivery provider.”

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Posted 6 years ago

“Very pleased with your service and with the product thank you”

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Posted 6 years ago

“Easy to deal with. Cabinet was just as shown , also easy to put up . Would definitely deal with Iconic Lights again . D.E”

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Posted 6 years ago

“Great looks fab in the hall”

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Posted 6 years ago

“I recently bought the Camden chrome tripod table lamp and floor lamp with herringbone shades. They looked good on the website and seemed great value for money however the fact that the shade had to be assembled was very disappointing. They were flat packed which meant the shades were folded and quite bent when they arrived! Consequently I decided to return both lamps and was given a refund. I would not recommend these lamps due to the self assembly aspect.”

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Posted 6 years ago

We are sorry to hear you was not happy with your purchase from us.

Posted 6 years ago

“I can't fault this company very fast delivery excellent customer service and well made good quality blinds. I will certainly use them again”

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Posted 6 years ago

“The delivery was very was quick. The lamp looks lovely but I cannot fit it together as, on trying to fit the lamp ( after opening box in situ) I have discovered that the ‘ stop en ds’ detailed on the diagram are missing! Please advise as soon as. Thank you JANET Holden- Ross”

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Posted 6 years ago

Our apologies for your item arriving incomplete. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Love my purchases. Quick and fast delivery. Will definitely be buying from them again.”

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Posted 6 years ago

“Perfect lights just what we wanted on our statement kitchen wall. pleased we spotted them on your web site.”

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Posted 6 years ago

“Easy to assemble and looks great”

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Posted 6 years ago

“Delivery was extremely fast and the lights are cracking! Really good material and look lovely in out cooper/rose gold themed kitchen;”

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Posted 6 years ago

“I have recently ordered some light shades from this company and all the items arrived very promptly and were just what I wanted and good value for money. Very impressed with this company”

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Posted 6 years ago

“Lovely shades and such good value! Quick delivery and perfectly packed.”

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Posted 6 years ago

“Excellent service goods as described”

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Posted 6 years ago

“Purchased Fillat Steampunk light fitting, very stylish looks great in our dining area,good quality item with very fast delivery from Iconiclights.”

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Posted 6 years ago

“Order arrived quickly and was packed very securely.”

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Posted 6 years ago

“Easy to fix. A bit smaller than I thought but that was a good thing as it looks really good.”

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Posted 6 years ago

“Great service. Beautiful product.”

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Posted 6 years ago

“Really loved the floor lamp and shade I received! Had a small probably with one shade but with one email, a replacement was on the way the next day! Excellent customer service and lovely products! Would definitely use them again.”

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Posted 6 years ago

“Lamp i bought was great but the bulb that was on the same page as the lamp was the wrong size. A bit inconvenient”

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Posted 6 years ago

Iconic lights is rated 4.5 based on 4,679 reviews