Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,679 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with lights. Quite easy to put together. Unhappy with delivery. Order was placed and package was received 2 days later. Unfortunately, the package was not complete as we received only the base. Tracking number did not work/exist so had to call to be advised the rest would arrive next day. This did not happen. Had to call twice before receiving the rest. Would have been nice to be advised.”

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Posted 6 years ago

We are sorry to hear you had a problem with your delivery from us.

Posted 6 years ago

“I at last found a lamp to match my bedding. Excitedly waited and, when I opened the parcel, was extremely disappointed. I had a box full of materials to make it! It was not mentioned that the buyer would have to make the shade! I would not recommend, and will be sending it back - a complete waste of time and money!!!”

Helpful Report

Posted 6 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Fabulous lights and service at amazing prices. I have ordered twice from Iconiclights and both times the communication and delivery service were top class. Thoroughly recommend”

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Posted 6 years ago

“Have yet to receive the light, however I’ve had two requests to respond too.. Check my order delivery please”

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Posted 6 years ago

Our apologies for not receiving you item, we will contact the carrier to investigate further.

Posted 6 years ago

“Poor quality, standing lamp not sturdy shade keeps falling down, have to Make up your own shades with velcro would not buy again from this company very poor and disappointed after buying 3 sets”

Helpful Report

Posted 6 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Great prices and lovely products”

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Posted 6 years ago

“Finally got my friend to wire the mini sun LED light and WOW! It couldn't be named better. From having a warm yellow/orange fluorescent light in the bathroom I now have a natural, clean, and bright space which has completely changed the ambience of the room. I am absolutely delighted with this product! All for less than £20. Many thanks Iconic Lights, & a merry Christmas to you all 🎅”

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Posted 6 years ago

“Very nice ceiling light, bought for my daughters bedroom as she has rose gold accessories, great value would recommend. Thanks.”

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Posted 6 years ago

“Fantastic delivery service, ordered Saturday arrived Monday. Deducted 1 star because the quality of items could have been better.”

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Posted 6 years ago

“Good quality product and quick delivery, highly recommend”

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Posted 6 years ago

“Difficult to write a review as the light was bought as a Christmas gift for my son and his wife so as yet it has not been opened by them. What I can say is the orderng and delivery was fairly simple and on time. Thought the bulbs were rather expensive, be interesting to see how long they last!”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“The black rubber under the bottom of the lamp was almost off revealing dried glue. Lamp has stopped working the next day. I am so unhappy about this situation as I don't think I will be shopping here anymore.”

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Posted 6 years ago

Our apologies for your item arriving damaged. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Quick delivery excellent product”

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Posted 6 years ago

“There was a piece missing from the lamp and now the shade does not sit properly and wobbles. The shades themselves were challenging to assemble, as you had to make sure the Velcro was even and then had to take it off again if it wasn’t sitting right.”

Helpful Report

Posted 6 years ago

Our apologies for your item being faulty. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Very good light shades perfect to brighten up the room”

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Posted 6 years ago

“Love the lamps, easy to put up and great quality. Fairly light weight, but good finish. Delivery and transaction smooth and easy.”

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Posted 6 years ago

“Delivery was really quick. Shades I ordered were easy to easy and well worth the money.”

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Posted 6 years ago

“Great lights, excellent delivery and lights look fab”

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Posted 6 years ago

“I haven’t put them up yet it will probley take me 2 days to make them it’s like a jigsaw 😬😮”

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Posted 6 years ago

Iconic lights is rated 4.5 based on 4,679 reviews