Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,679 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service , fast delivery and lights are amazing , will use again !”

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Posted 5 years ago

“Prompt delivery, lovely light!”

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Posted 5 years ago

“Fantastic range, easy to use website, great value and prompt delivery. Great experience !”

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Posted 5 years ago

“Absolutely love the light shade and looks lovely when up, however is a little on the heavy side so just be careful when putting the light shade up.”

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Posted 5 years ago

“Absolute heap of junk fit for the bin!! Bought a table lamp, box was battered to bits, glass ball in the stand broken but no glass bits to be found anywhere in the box so must have been shipped like that, the stand is well loose and swivels round, flops, and the light bulb hums when you turn it on, that's if you can eventually screw it in, the top screw on the stand is completely loose just swivels around, nothing to hold it, all together it's a fire hazard waiting to happen and can't use it the state it's in - shockingly bad!!! I want a refund please, don't trust to buy from Iconic Lights again, what a disgrace, this is not industry standard tested or acceptable to any consumer”

Helpful Report

Posted 5 years ago

Hi, We are very sorry to hear the issues you have experienced with your recent purchase form us. We can assure you that all our items are tested and do conform to the BSS. One of our customer service adviser's will contact you directly very soon to resolve this for you. Kind Regards Iconic Lights

Posted 5 years ago

“Very good, simple service and good products”

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Posted 5 years ago

“Excellent service and good value”

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Posted 5 years ago

“Beautiful fittings, we have kitted our whole house out! Fantastic prices, amazing service and exceptionally fast delivery. Very very impressed!!”

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Posted 5 years ago

“Love this light shade. I’ve looked all over for a pink tassel light to go in my dressing room, it sits perfectly! Very good price too.”

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Posted 5 years ago

“Great lights arrived quickly, very helpful customer service when I call to tell them that there were three brass screws missing which fixed the shade, They arrived in the post the next day now that’s service thank you”

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Posted 5 years ago

“Quick delivery and matched the specification exactly. Really great quality and given the price I’m gobsmacked!”

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Posted 5 years ago

“Lovely lights, excellent value. Im very pleased”

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Posted 5 years ago

“Great service , cimmunication and products. Will def use again .”

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Posted 5 years ago

“I really love my purchase, it's beautiful and was very reasonably priced and delivery was super speedy.”

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Posted 5 years ago

“Delivery was quick. Unfortunately the lights were damaged in transit however, I spoke to customer services and they sent a replacement the next day. Outstanding service.”

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Posted 5 years ago

“Really liked my George Monkey table lamp, very good quality and looks fabulous in my living room. Definitely great value for money. Delivery was very quick. Looks great with the MiniSun filament giant globe bulb in amber, which I also got from Iconic lights. Would definitely use this website again.”

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Posted 5 years ago

“Made an order on the 31st of July which is yet to have turned up. I have emailed to confirm its whereabouts but have received no response. I won't be shopping here again.”

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Posted 5 years ago

We are sorry to hear that delivery has not yet taken place. Please contact our Customer service team who will be more than happy to resolve this for you. Please can you ensure you are using the following contact e-mail address:- customerservice@iconiclights.co.uk

Posted 5 years ago

“Great service, fast delivery, Happy with the product”

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Posted 5 years ago

“I am really pleased with the quality of the light that I ordered. Everyone has commented that it looks far more expensive. Great value for money and delivered quickly”

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Posted 5 years ago

“Lovely light shade really happy with it”

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Posted 5 years ago

Iconic lights is rated 4.5 based on 4,679 reviews