Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,679 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“beautiful lights really good value for money”

Helpful Report

Posted 5 years ago

“Great service. My light shade was slightly damaged in transit emailed iconic lights. Got a reply within an hour. And replacement the following morning have never had service as fantastic as this. Still in shock at how fast this was dealt with great company service thank you. Catherine Ross”

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Posted 5 years ago

“Was a present for my son's new home ,it's beautiful ,very pleased ,good service and delivery.”

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Posted 5 years ago

“Fast delivery and excellent customer service”

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Posted 5 years ago

“Received our order very quickly, and customer service were amazing in sending out a replacement when one of the shades arrived damaged. Happy with our purchase!”

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Posted 5 years ago

“Great quality. Looks amazing in my room will be buying from iconic lights again.”

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Posted 5 years ago

“What a fantastic service. Got my light day after I ordered. Had a problem with the shade sitting slightly off obviously with it being in transit email company got a reply straight away and had a new shade fallowing day what a service. I’ve had some not to bad services. But don’t think anyone could be better than this company. Thank you so much.”

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Posted 5 years ago

“They look lovely, wont be fitted till next month but they should look fab”

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Posted 5 years ago

“Build quality is not great for the price,”

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Posted 5 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 5 years ago

“Excellent selection of lighting! We were after a pair of outdoor lights for our new garden space and a pair of ceiling lights for the kitchen. Ordered the 22996 Wisbech IP54 Outdoor White Wall Light LED 10W 3000K which I have to say do the job perfectly and are really stylish! For the kitchen we bought the 17293 3 Way GU10 Round Plate Spotlight White / Chrome which again are the perfect choice! Delivery was speedy and all lights are now in place. Thanks Iconic Lights for your great prices, vast choice and quality lighting! Elanor.”

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Posted 5 years ago

“Lovely ceiling shade, much nicer than the picture. Arrived quickly, well packaged. Easy to fit.”

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Posted 5 years ago

“Value for money As described Rapid delivery”

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Posted 5 years ago

“Exactly what I was looking for. The quality is extremely good with a lovely finish. Will look great in kids bedroom. Delivery was in good time.”

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Posted 5 years ago

“Very efficient service and was very happy with the item I ordered”

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Posted 5 years ago

“Good quality fast delivery”

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Posted 5 years ago

“Lights are beautiful up. Look better in person. Very quick delivery and well packaged. Highly recommend”

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Posted 5 years ago

“I ordered 2 teardrop chrome lamps and shades very good price they delivered wrong item BUT I did call them and they sorted it out and delivered next day witch I thought was very quick on there part I’ve ordered from them before and would definitely order from them again”

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Posted 5 years ago

“Came really quick. Great product.”

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Posted 5 years ago

“Great selection of products. And once our item arrived, we were pleased with it. Unfortunately the first order we placed got lost & it seemed a lot of tooing and froing to get a replacement one.”

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Posted 5 years ago

Thank you for your review. We are happy to hear that you are happy with our product. We apologise for the delay.

Posted 5 years ago

“I cant really comment on the product yet as it is a ceiling fan for a new kitchen which is not fitted yet. Signed up with these people because their site stated 10% discount off your first order. 10% did not come off at the checkout as promised and have been bombarded with emails offering discounts ever since, i think not! I am not sure how many lights they think the average person needs. However what i did order came on time and the box looks undamaged.”

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Posted 5 years ago

Thank you for your review. Discount codes are not automatically applied and would need to be entered manually in the checkout to receive them. However, please contact our customer service on customerservice@iconiclights.co.uk who will be happy to assist you.

Posted 5 years ago

Iconic lights is rated 4.5 based on 4,679 reviews