Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,679 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value and everything delivered quickly with no breakage - well packed! Would recommend.”

Helpful Report

Posted 6 years ago

“I was disappointed to be honest- the light came with lots of scuffs and scratches, and the lamp shade looks very cheap”

Helpful Report

Posted 6 years ago

Our apologies for your item arriving damaged. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Nice overall look but the main post does feel a bit flimsy and wobbly it doesn’t seem to fit together that well. The bulb we bought together with the light looks really good.”

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Posted 6 years ago

“The light shade I ordered was delivered within 3/4 days, and is stunningly beautiful - perfect quality and is exactly like the image shown on the website.”

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Posted 6 years ago

“Wanted one of these lights for ages but we’re loads more price wise than Iconics. Really pleased with it price, delivery. Packed well.”

Iconic lights 5 star review on 9th January 2019

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Posted 6 years ago

“the service was prompt and the delivery lady was very polite”

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Posted 6 years ago

“Very pleased with purchase. Lamp looks lovely when lit.”

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Posted 6 years ago

“2nd time I have purchased from iconic lights and both times I have been more than satisfied. Speedy delivery perfect product. Extremely happy”

Helpful Report

Posted 6 years ago

“Good service. Very quick in delivering my item. Lights are good standard and looks lovely up. Would recommend Iconiclights. Happy with my choice of light.”

Helpful Report

Posted 6 years ago

“I purchased one of the Camden Tripod Floor Lamps with the Grey Aspen Shade as I fell in love with it online. In person, however, was a whole different story. The package arrived a bit bruised and battered, and when I opened up the box I realised that the top ends didn't even meet - hence why the box was looking a bit sorry for itself. As a consequence of this shoddy packaging, the lamp inside was bent out of shape. An appalling first experience with Iconic Lights, I think I can safely say I won't be purchasing anything from them again.”

Helpful Report

Posted 6 years ago

Our apologies for your item arriving damaged. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Excellent ordering process and quick delivery. Was quite surprised that 3 of the shades were flat packed and I had to build them myself but overall good”

Helpful Report

Posted 6 years ago

“Bought two bed side lamps. Used them once, one stopped working and the other is now flickering. Threw away boxes and invoices as didn’t expect to have this happen. Not impressed at all”

Helpful Report

Posted 6 years ago

Our apologies for your item being faulty. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Had an issue with the shade on my lamp, phoned them up and replacement sent out straight away, great service”

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Posted 6 years ago

“easy and light to install.”

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Posted 6 years ago

“great product at a really good price - fast delivey”

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Posted 6 years ago

“Lamp came in good time & as discribed but very fiddly to put together! Also concrete base had a crack in it & has since broken up slightly in corner. After ages putting it together & placing behind a arm chair so you can’t see it, I didn’t go throw route of getting a replacement.”

Helpful Report

Posted 6 years ago

Our apologies for your item arriving damaged. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Good size basic lamp. Easy and simple assemble other than unfortunately one of the legs does not screw in tight enough and is standing wonky however too much hassle and time to send back for a return.”

Helpful Report

Posted 6 years ago

Our apologies for your item arriving damaged. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Nice selection of lights, the floor lamp received in good time, is excellent quality and as seen on website.”

Helpful Report

Posted 6 years ago

“Some of the lights are fine but four of them arrived flatpacked and I had to make them myself...they Velcro the shade and you have to roll it on to the frame...sadly not a professional look at all”

Helpful Report

Posted 6 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“The first lamp I recieved the glass was all broken. Iconlights were very fast at sending a replacement. On this one the metal part was broken. Good job I was allowed to keep the first lamp and used the metal part from that one, making one good lamp.”

Helpful Report

Posted 6 years ago

Our apologies for your item arriving damaged. Please d not hesitate to contact us if you have any further issue.

Posted 6 years ago

Iconic lights is rated 4.5 based on 4,679 reviews