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Iconic lights Reviews

4.5 Rating 4,679 Reviews
87 %
of reviewers recommend Iconic lights
4.5
Based on 4,679 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

Anonymous
Anonymous  // 01/01/2019
This lamp was bought for my grand-daughter’s 13th Birthday. She is absolutely delighted and it looks very good in her bedroom. Her other grandma bought the ceiling light to match.
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Posted 5 years ago
as ididnt put the house number on the order.when I got in touch you helped me straight away, the only thing with this item I found it diffulcult to assemble the shade,it took a while but I buckled it a bit
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Posted 5 years ago
Don't like the light looks cheap Trying to return however I am being ignored Be very carefully if buying from them
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Posted 5 years ago
We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. E-mails are normally responded to within 24 hours. customerservice@iconiclights.co.uk
Posted 5 years ago
Was happy with overall look but sticky tape was on it and once took off you couldn’t get the stickiness off which has left marks on the light shade
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Posted 5 years ago
We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk
Posted 5 years ago
My lamp arrived with a fairly sizeable dent in one of the shades, which I didn’t notice until I’d finished putting the whole this together. I emailed the customer service team to ask if I could send back the damaged shade for a replacement, rather than dismantle and repack the whole thing. The next morning I had an email apologising and saying a replacement shade had been dispatched. It arrived the next day in pristine condition. Now THAT’S how you do customer service!! Brilliant, and the lamp is great.
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Posted 5 years ago
The items were ordered at around 10pm on a Wednesday night and they had arrived by the Friday! Really quick delivery and a great price for the items too!
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Posted 5 years ago
Lovely bedside lights and don't take too much room up either. Arrived very quickly as well.
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Posted 5 years ago
Quick delivery. Quality product.
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Posted 5 years ago
Nice choice of lighting on website with good item descriptions.
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Posted 5 years ago
Beautiful & Stunning Thank you
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Posted 5 years ago
Lovely light and a good price. Would highly recommend Iconic Lights
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Posted 5 years ago
2nd order from Iconic and again the quality of both lights are great and good value for money. Thanks also for the prompt delivery!
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Posted 5 years ago
Excellent service and product - just what I required...
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Posted 5 years ago
Iconic lights a lre really good especially led ceiling light I bought it's really bright I will definitely be ordering off them again for 2nd light
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Posted 5 years ago
Lights ordered were indeed likeable . The order was received, and promptly prepared, packed and delivered.
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Posted 5 years ago
So far all good. Have not yet set up the items as I am in the middle of moving.
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Posted 5 years ago
As before perfect service, product & price 👍
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Posted 5 years ago
Love my new lampshade from Iconic, we’re about to start renovations in the house and I’ll definitely be back choosing lights for the rest of the house from here. Stylish and good value.
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Posted 5 years ago
The lamp base is very nice but I personally thought the shade was awful so I bought a new shade The price was good and delivery time very good
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Posted 5 years ago
We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk
Posted 5 years ago
The quality of the product is really good the order arrived quickly
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Posted 5 years ago
Iconic lights is rated 4.5 based on 4,679 reviews