Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,679 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the double metal light fitting I received. It is smart and well made. Unfortunately only one of the two light bulbs I ordered arrived with it. However they sent two more by return is post after I contacted them with no quibbles.”

Helpful Report

Posted 6 years ago

“Great customer services. Much thanks for the quick postage of a missing item in order. Quality items, i’d Definitely recommend.”

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Posted 6 years ago

“Good website with product specifications and pictures, easy to shop and checkout. Delivery options offered. My purchases arrived on time and well packaged.”

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Posted 6 years ago

“Ordered on line, delivered next day and although the lights were not suitable was able to return them without any problem. Fast, efficient service. Thank you Would definitely use again”

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Posted 6 years ago

“Ordered 2 lamps very happy with them and quick delivery too . Would order again with them .”

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Posted 6 years ago

“Lights as described and good value compared to any major retailer i looked at Delivery was prompt but a little worrying only half goods arrived i called and left a message no one got back to me i rang again and they said the others were on there way it would of been nice to be told that only part was being delivered but over all very pleased with the product”

Helpful Report

Posted 6 years ago

“The Archer Lamp looked stunning on the website but I was disappointed that it arrived poking out of a tatty, ripped box. Also somewhat surprised that I had to essentially put the shade together myself. Not the quality I would expect for the £50 price tag. However on the plus side I got a refund of part of the cost so a little redemption.”

Helpful Report

Posted 6 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Great lights very contemporary and a great price just what I was looking for !”

Helpful Report

Posted 6 years ago

“Fast delivery, packaged well. Lovely items/products. Will definately purchase from here again.”

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Posted 6 years ago

“Ordered the concrete coloured floor lamp. Really impressed with the quality for the price and it lights up a corner in the dining room.”

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Posted 6 years ago

“I liked the bottom of my lamp and is very funky however did not realise the poor quality of the top of the lamp as it is a fabric material you Velcro together”

Helpful Report

Posted 6 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Very happy with my light will. Defo be ordering again”

Helpful Report

Posted 6 years ago

“Lights are beautiful, look super expensive. I paid for next day delivery and they arrived on time during a very busy period. Will definitely be buying from iconic lights again! Only slight disappointment was the bulbs, I went for the recommendation but they are far too bright, with too much glare for an open bulb light.”

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Posted 6 years ago

“Love the lights. Quick delivery. But one of the wiring section is broken. Not sure what to do as I don't have the paperwork or packaging to return.”

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Posted 6 years ago

“Brilliant looking light....”

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Posted 6 years ago

“Very nice light. Just the right size and colour. All of it came well wrapped up in the packaging.”

Helpful Report

Posted 6 years ago

“The light is what it is, as described on the website. It’s not the best quality of lamps but its certainly acceptable and good enough for what it costs. It arrived without delay as promised with carriage free, it was well packed and secure. It was very easy to assemble and looks great in the corners of the lounge, probably looking far more expensive than it actually was. I wouldnt hesitate in recommending, you could could get a better quality but why do you need to. All in all it does all it says on the box and is very good value for money.”

Helpful Report

Posted 6 years ago

“the blue glass looks really lovely, however I feel the fitting part (small metal circle) did not secure it properly so end up returning this item.”

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Posted 6 years ago

We are sorry to hear you was not happy with your purchase from us.

Posted 6 years ago

“Very good product.. fast delivery and answers and sorted my query out.. deffo use this company again”

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Posted 6 years ago

“Ordered 2 lights..should have been delivered 4th December..I have since emailed..heard no reply. It's now 10th December!”

Helpful Report

Posted 6 years ago

Our apologies for not receiving you item, we will contact the carrier to investigate further.

Posted 6 years ago

Iconic lights is rated 4.5 based on 4,679 reviews