iCustomLabel Reviews

Name: iCustomLabel
Address: 640 BROOKER CREEK BLVD, #455, Oldsmar
Rating: 4.62

4.6 Rating 3,397 Reviews

89 %

of reviewers recommend iCustomLabel

4.6

Based on 3,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

9094522357

Email:

nick@icustomlabel.com

Location:

640 BROOKER CREEK BLVD, #455
Oldsmar
34677

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received a custom made plaque as a gift. It is the ugliest thing I have ever seen. Will just throw in the trash. It was very kind of the person who purchased the gift so I thanked them for their kindness and did not tell them how hideous the gift was. I am sure they paid WAY WAY too much for this product and would be humiliated to know that it was horrible. Buyer beware.”

Helpful Report

Posted 2 months ago

“I never received my order. I have sent two complaints, however, you have my money and you are not caring about your customers. The order # is 3488471579 - two #4795 Nautical Alphabet signs. I needed them for a presentation on December 7. Please help. Phyllis Seaton 325 Yacht Club Drive, Ft Walton Beach, FL 32548”

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Posted 4 months ago

“I placed an order but never received any updates. I’ve tried reaching out multiple times but haven’t had any success. I didn’t receive any emails or communication from them at all. My best advice is to avoid ordering from iCustomLabel to prevent any frustration.”

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Posted 6 months ago

“Claimed delivered today at 2:14pm Not in the mailbox….very disappointing”

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Posted 1 year ago

“Not what I expected, colors are too dull ; like the printer was running out of ink. With double lines..from my mailbox to the garbage can..”

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Posted 1 year ago

“Hi I got the wrong labels and I need help!!!!”

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Posted 1 year ago

“Terrible customer service. I was unhappy with the paper quality but more so with the way the cigar labels ordered peeled off the sheets. They had small perforations that showed on the cigar. Not a clean cut/peel. The response was basically no one else has complained about it and nothing can be done!”

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Posted 1 year ago

“I never received the labels”

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Posted 1 year ago

“There was difficulty removing labels. They tore from the backs”

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Posted 1 year ago

“Order labels for my business, never received them I’ve called, sent emails about my order all I keep getting is excuses, thank God I only ordered a small amount because I wanted to see how it was before I made a big purchase, bad experience, very unprofessional will not recommend this company.”

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Posted 1 year ago

“Never received order 😡”

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Posted 1 year ago

“I was so excited when I came so quickly until I saw it. The wood was nothing like what I ordered. I thought they put it on the wrong type of wood. It looked like an unfinished piece of wood. The wood was supposed to be maple, absolutely nothing like the one I ordered. The engraving was very nice. I contacted them to tell them I thought they put the cutting board on the wrong wood and told them I would keep the board and would pay for a new one. They told me it was on the right board. This was a gift for my granddaughter, I’m so sorry I ordered from this company.”

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Posted 1 year ago

“Package was never received and this was a gift for someone's wedding.”

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Posted 1 year ago

“Never received anything”

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Posted 1 year ago

“I ordered cigar labels for my sons wedding and noticed when i sent it they were the wrong color. I emailed within 5 minutes the correct color of the labels to match the wedding color and they never returned my email till hours later. Then when we were emailing back and forth you wanted an additional 25 to change the color because they were already printed. Very disappointed!!!!”

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Posted 1 year ago

“Very Disappointed”

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Posted 1 year ago

“I took a lot of time to make sure my design fit into the parameters of the circle provided on their site. Nothing over the edges. When I received my 6 ornaments they are all printed with the logo off of the edges of the ornament. $91 wasted.”

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Posted 1 year ago

“I never received it terribly disappointing will never order again and it was for my wedding”

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Posted 1 year ago

“I ordered something and got the wrong size. I spoke to the person who was helping me and she kept saying it was my fault. I have proof that she messed up on her end and she still kept blaming me. Will never order from a site like this again!”

Helpful Report

Posted 1 year ago

“As it stands right now. This is not going well for some simple labels. One tracking number is not working get a second one and that is not a good number.”

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Posted 2 years ago

iCustomLabel is rated 4.6 based on 3,397 reviews