Ideal World Reviews

Name: Ideal World
Rating: 1.55

1.6 Rating 368 Reviews

12 %

of reviewers recommend Ideal World

Company Reviews

Questions

Metrics

1.6

Based on 368 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Ideal World made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ideal World 1 star review on 16th July 2024

Mick

Ideal World 1 star review on 20th August 2021

Disgruntled Customer

Ideal World 2 star review on 20th March 2021

Andy George

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Omg I have never seen such an unprofessional show. The presenters block the graphics. Five year old could do better, they stumble over their words. It’s embarrassing”

Helpful Report

Posted 11 months ago

“What people don't realise is that ideal world was sold to a company called TJC who bought the channel and equipment as Ideal world is not the old company but a new one and unless the previous owner buys it back its not going to happen.”

Helpful Report

Posted 11 months ago

“Presently there is Better picture and video quality being sent back from Mars! Ideal World since the relaunch is unwatchable, no matter what they are trying to sell.”

Helpful Report

Posted 11 months ago

“What disappointment, I used to buy regularly from IW, but I wouldn't buy a thing now. Where to begin with how bad it is? The whole set up is rubbish, obviously, they have proe who have nl idea what they're doing. They are constantly advertising other things. I waited 10 minutes to see what they were going to say of the product on screen, but they were flashing other things all that time, I turned it off, won't be watching it again until it's sold to someone who can run a shopping channel properly, if they don't do that soon, they'll be off the screen again very soon!!!”

Helpful Report

Posted 11 months ago

“Sorry but ideal world is terrible where are all the original presenters very poor choice of products just not worth looking at anymore”

Helpful Report

Posted 11 months ago

“They sell things that are not in stock had to wait ages for my purchase and they don’t let you know unless you ask the presenters are worse than car salesman never again”

Helpful Report

Posted 11 months ago

“I can't believe how Ideal World has gone down hill so much since returning the programmes are so boring with a whole show been taken up with just one item. The new presenters are less than experienced and struggle to know how to present the one item... the clothes are horrendous and so old fashioned compared to the clothes on the old Ideal World.... the Monday, Wednesday and Friday fashion programmes were worth watching but now the fashion is only fit for the bin..... I now tune in to the other shopping channels and enjoy the good quality clothes that are shown.. I will continue watching these channels as I can't stand the boring channel that Ideal World has become... SHAMEFUL!!”

Helpful Report

Posted 11 months ago

“Was glad when it came back on but disappointed to c most of the old presenters not on there The fashion used to b great seeing real people wearing them rather than on a rail and not appealing to buy Please bring back the old show . Old presenters and better presentation of items Looking at reviews I think everyone would agree Sorry shows are not very good And some new presenters struggling to look professional and dragging out items running out of things to say Sorry”

Helpful Report

Posted 11 months ago

“I thought I would give them a second chance. Surely they can’t sell stock they don’t have yet again ! How wrong was I. A sales pitch urging people not to miss out. As an early buyer I bought something they clearly hadn’t secured stock off. The business model is to secure your money and then stall on responding to emails in the hope they will get more stock eventually. I think this is a Trading Standards issue, but be warned and don’t be fooled by their desperation to secure your money. Customer Support will copy and paste text into an email. Zero support !!”

Helpful Report

Posted 11 months ago

“Could not believe what i heard Peter Simon said,selling the hand warmer, he said its good for pregnant women, put it between your legs!!,and good for that time of the month, put it on your stomach.We dont need to be told personal things like that.Find him quite smutty at times.”

Helpful Report

Posted 11 months ago

“The old IW was good to watch, with varied, appealing items. I did buy quite a few bargains. Now it is drab, the items look like clearance/old stock at exorbitant prices. Very disappointing. Cannot watch this rubbish any more. I do feel sorry for the presenters.”

Helpful Report

Posted 11 months ago

“Returned parcel to TJC tracked and delivered Ideal World/TJC have the same returns Dept shopping channels leave alone BIG NIO NO”

Helpful Report

Posted 11 months ago

“The picture quality is poor at best and the sound is up and down as people talk, I have spoken to both Ideal World and Owners TJC customer services about it but nothings been done.”

Helpful Report

Posted 11 months ago

“I do not like the new ideal world, its a load of rubbish”

Helpful Report

Posted 11 months ago

“Was looking forward to the new Ideal World but what a disappointment, awful old fashioned cloths, the presenters spend to much time on one item till I am so bored listening to them I turn off not that I will be buying any of the fashion items, where are the old models , probably saw the fashion and decided to leave, very disappointing.”

Helpful Report

Posted 11 months ago

“Hopeless. Oh dear the “new” Ideal World is beyond awful! I was a long time customer previously and bought many many items of fashion, electrical items etc. Now they sell boring old fashioned over-priced clothes with absolutely no style. The presenters ramble on & on & on for ages over ONE item be it a watch or a walking stick until boredom surely causes most viewers to switch off. I don’t even bother to tune in any more - it used to be a great shopping channel with interaction between the presenters and the models now it’s one model doing her best to rave over some truly awful expensive old fashioned item of clothing. There really is a limit on how many faux fur trimmed kimonos or watches or walking sticks a person needs!”

Helpful Report

Posted 1 year ago

“I've watched the new version of ideal world and can honestly say that I've never seen such a load of rubbish being sold”

Helpful Report

Posted 1 year ago

“Poor presenters who at times sound like market traders . Absolutely shocking studio filming . I’m sure a better quality could be achieved on a camera phone . Products look like the end of line and the studio sets look amateurish.”

Helpful Report

Posted 1 year ago

“Ordered a flosser which didn’t arrive after 10 days, so o emailed the customer service. Once they eventually got back to me, they said that they had received my return and we’re going to refund my money…Which they did. Only thing is…I hadn’t received it, so who had opened my personal mail, to get the return label out…Then, I got another mail to say that my goods had gone missing in the post, so they were refunding me….Very strange. In between ordering the flosser, I also bought some mens aftershave…on the 26th of October. As of today…the 2nd November…it still hasn’t been despatched…I wouldn’t be surprised if it also went “missing”, and I get another refund. Not a patch on the old IW…in terms of products, which mostly appear to be cheap items, delivery….or communication. I doubt that I’ll be ordering anything else…Which is a shame.”

Helpful Report

Posted 1 year ago

“Bought a product from Ideal World Shopping. Everything went well Item was fine dleivered quickly etc until it developed a fault. Now Ideal World are not intersted as my item was purchased though the Ideal World which went bust. The new Ideal World will not help. Can not get in touch with the manufacturer. I have sent numerous requests to try to arrange repair to date nothing. I should of just gone to a high street shop. Beware.”

Helpful Report

Posted 1 year ago

Ideal World is rated 1.6 based on 368 reviews