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Identibase Reviews

3.5 Rating 315 Reviews
63 %
of reviewers recommend Identibase

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Very easy to register my pet. Daniel was incredibly helpful. Would recommend. Thank you. Ruth Hood
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Posted 1 day ago
I’m so pleased with the help I have received from Wendy I would not have been able to sort out my problem with the registration of my Poodle She has helped me above and beyond I’m very grateful Thank you so much
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Posted 3 days ago
My request to register my pet's micro-chip was dealt with most courteously and efficiently. With thanks.
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Posted 3 days ago
Wanted to check my records and query issue with chip. Totally understanding and extremely helpful. Had already used my number to pull up records in advance so well organised too.
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Posted 4 days ago
A good customer service . Very helpful and efficient. I am very happy to have the update so quickly
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Posted 4 days ago
sorted out change of address quickly and efficiently for my precious fur babies thankyou.
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Posted 4 days ago
I 'phoned to change our address and Paige H. was really helpful and efficient confirming and updating the account. Thanks for a great service. Happy New year
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Posted 5 days ago
Good service, all sorted out quickly.
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Posted 5 days ago
I spoke to Luke Williams today to register our new kitten. Luke was very helpful, polite and answered all my questions. Great service. Thank you
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Posted 1 week ago
I had an issue which was worrying and I spoke to the lovely Nicky in Identibase who reassured me and helped me out immediately.
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Posted 1 week ago
Imogen at identibase was very helpful with the changing of my details, thank you again!
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Posted 1 week ago
My issue was resolved quickly and efficiently by a very friendly and helpful advisor. Thank you Milli.
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Posted 1 week ago
Very easy to transfer ownership once relevant check took place. Kept in touch and very polite
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Posted 1 week ago
A quick response to my phone call and all was put right thank you
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Posted 1 week ago
They were very effective helpful and professional.
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Posted 1 week ago
Just like to say that identibase has put my mind at rest all done thank you.
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Posted 2 weeks ago
Spoke to Luke Williams today to register our puppy's identichip number. What a great Ambassador for the Company, friendly, so helpful, all questions answered, explained about extra cover we could have, and have taken out just excellent service.
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Posted 2 weeks ago
Phoned today with a problem to gentleman who solved my problem in minutes he was very helpful, polite and very cheerful , also I felt very at ease ,,,,many thanks , so if anyone out there are a bit nervous about getting in touch with identibase,don’t be ,great bunch of people.
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Posted 2 weeks ago
Having received a mail about incomplete profile which I didn’t understand, Luke Williams was able to resolve the problem for me and also explained the benefits of the profile that we already had with our first pet. He couldn’t have been more helpful, thank you Luke.
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Posted 3 weeks ago
I found the person I talked to was very helpful as I wasn't sure what I was doing, very polite and reassuring. Thank you
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Posted 4 weeks ago
Identibase is rated 3.5 based on 315 reviews