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Identibase Reviews

3.7 Rating 382 Reviews
68 %
of reviewers recommend Identibase

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Very happy with the service of identichip, updating my address was very easy thanks.
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Posted 1 day ago
Great cover for my pet, lots of choice and on hand support if the unimaginable happens. Katy managed to help with my query as some things aren't too clear on website. Katy was efficient, polite and no fuss.
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Posted 2 days ago
Katy was really helpful and efficient at sorting out my query.
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Posted 4 days ago
Everything all sorted with Luke and very pleased with the service.
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Posted 1 week ago
Jack was extremely helpful.
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Posted 1 week ago
Katy responded and sorted out my issue for me super efficiently and was very helpful. Highly recommend
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Posted 1 week ago
Wendy was very helpful in assisting me today thank you
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Posted 1 week ago
Wonderful customer service. I couldn't find my puppy's breed on the form and they very kindly did it for me. Got back to me within the hour. with new certificates. Great service , thank you
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Posted 1 week ago
Brilliant site, useful app & great customer service. I contacted them with a request to update my details due to marriage & they responded the same day & issued new certificates. It's great to know they're there when needed & offers additional peace of mind for keeping our pets safe.
Identibase 5 star review on 31st March 2025
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Posted 1 week ago
Phillipe was extremely helpful and he assisted me in the completion of transfer of my new furry friend. He was most professional and patient in this stress free transaction. From a very happy new owner. Many thanks to you. Lizilou
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Posted 1 week ago
Super helpful
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Posted 2 weeks ago
I had an issue with resetting my password on my account so I could review my dogs details and Katy couldn't have been more helpful she sorted my problem quickly....thank you!
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Posted 2 weeks ago
Great customer service.
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Posted 2 weeks ago
Emma was very helpful and registered our dogs chip after me trying online for a week.
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Posted 2 weeks ago
Very helpful
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Posted 2 weeks ago
You were very pleasant and helpful.Thankyouverymuch.MikeFiler
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Posted 2 weeks ago
Katy was quick to respond to my request for help. She was extremely helpful, gave me confidence that my issue would be resolved. Great personality. She was a wonderful!
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Posted 2 weeks ago
Every one was very polite and helpful when I phoned
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Posted 3 weeks ago
Luke was really nice and gave me all the information I needed. Really good explanation
Identibase 5 star review on 20th March 2025
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Posted 3 weeks ago
The young lady i spoke to was helpful, knowledgeable, polite and friendly.
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Posted 3 weeks ago
Identibase is rated 3.7 based on 382 reviews