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Identibase Reviews

3.4 Rating 291 Reviews
60 %
of reviewers recommend Identibase

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Great helpful and professional service and advice
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Posted 3 months ago
Our registration problem was handled quickly and professionally
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Posted 3 months ago
Imogen was very helpful with my request today and sorted my problem
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Posted 3 months ago
I had a problem which Ella sorted out for me brilliantly. She was kind, professional and extremely helpful.
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Posted 3 months ago
Your agents were both extremely pleasant and helpful and such a pleasure to deal with. Our query and update was dealt with very efficiently.
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Posted 3 months ago
Very quick response and a great "Lost" poster was produced in rapid time. Very satisfied and our cat was found.
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Posted 3 months ago
I had an issue with payments, which was my fault. WENDY NURSE Pet protect expert, got back to me, next working day and sorted out the issue and my confusion. Excellent customer services and problem solving. Thank you so much!
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Posted 3 months ago
HI My change of address was dealt with quickly and efficiently by Emma Many thanks Mrs M Sparrow
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Posted 3 months ago
The best service ever!Thank you very much!
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Posted 3 months ago
They were very helpful and corrected their mistake with no hassle many thanks
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Posted 3 months ago
Wendy Nurse was brilliant to deal with she answered my email extremely promptly. If only customer service was as good as that all the time!
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Posted 3 months ago
Amazing very quick response fabulous
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Posted 3 months ago
Pleasant member of staff. Dealt with my request efficiently. Thank you.
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Posted 3 months ago
They were so helpful in finding info on one of my cats which I had lost. It took seconds for the number I needed to be found. I was amazed and so pleased.
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Posted 3 months ago
I spoke to a very helpful agent called Luke Williams. I needed to do a transfer of ownership/keeper and Luke was pleasant, efficient and assisted me greatly. He sent an email directly as promised and remained polite and affable throughout. Thank you Luke for making this process as easy as possible for me.
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Posted 3 months ago
Easy to contact and update our cats ID numbers as we have just moved house. Thank you
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Posted 4 months ago
They were very helpful and explained everything. Very pleased.
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Posted 4 months ago
I was very happy with the assistance I had to change my address due to house move for my cat. I was made aware of other offers which I declined. Thank you
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Posted 4 months ago
Wendy at Identibase is very helpful and responds to any questions very quickly
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Posted 4 months ago
Katy managed to sort my issue with a friendly and helpful manner - thanks again Katy
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Posted 4 months ago
Identibase is rated 3.4 based on 291 reviews