“Identibase employee Katy has been very helpful to me when seeking information on how to change the ownership detail on my pets microchip! Katy gave clear instructions and had great knowledge of the website.
Thank you Katy for making this so easy for us, we really appreciate it!”
“I was changing my pet details by phone. The waiting time was brief, the agent was polite and helpful and efficient. The process was straightforward and quick. Thank you identibase.”
“I needed to change the ownership and address for my Cat's microchip. I received quick responses to my questions and the team were very helpful and professional. A special 'thank you' to Wendy. I would recommend this company .”
“Excellent caring service and peace of mind that my pet is securely protected by Identibase. Phones are always answered promptly by friendly polite caring staff and website easy to use”
“Disgusting company. Outrageous that these people email you after your pet has been microchipped inferring that the microchip isn't effective until you create an account with them. Once you do they won't even let you update a contact phone number unless you pay them money. AND they automatically opt you in to receiving emails and texts from 3rd parties that they've sold your details to.”
“Transferred my dogs microchip details free of charge into a account in my name after the sad passing of my husband who was the previous account holder”
