Login
Start Free Trial Are you a business?? Click Here

Identibase Reviews

3.7 Rating 378 Reviews
68 %
of reviewers recommend Identibase

Write Your review

Responded quickly and dealt with the query straightforwardly.
Helpful Report
Posted 8 months ago
Katy dealt with my query and answered my subsequent question professionally, diligently and with no delay. I am more than satisfied with how she handled it and as a result I shall continue to use your service.
Helpful Report
Posted 8 months ago
Nothing seemed to much for them
Helpful Report
Posted 8 months ago
Helping to find our lost cat Sylvester, all help needed
Identibase 5 star review on 14th July 2024
Helpful Report
Posted 8 months ago
Was very satisfied with the service, thank you very much.
Helpful Report
Posted 8 months ago
All I want is a replacement tag as the initial one is rather tacky and they are asking mr to pay a further £10 to update my details. Why should I pay £10 for info which has not changed. Forget I a complete waste of time
Helpful Report
Posted 8 months ago
Luke was very helpful and the conversation was a ‘pain free’ exercise in receiving confirmation of my cat’s microchip registration. Thank you Luke!
Helpful Report
Posted 8 months ago
Luke Williams was very polite. Explained everything well. Nice person to talk to and very helpful. Great asset to your company.
Helpful Report
Posted 8 months ago
Excellent customer care this morning from Luke Williams who sorted and advised about the microchip for our puppy and made me aware of other services from Identibase , easy to talk to and curteous !
Helpful Report
Posted 8 months ago
Hannah was very helpful with a query. And sorted very simply. Identibase is very reasonably priced. Also very easy to register details & chips with. Highly recommend.
Helpful Report
Posted 9 months ago
I was very happy with the way Luke Williams handled my queries. He was extremely helpful and sorted my changes efficiently and quickly. I asked several questions and he explained everything I needed to know with great patience. I have every confidence in Identibase and will recommend the Company to others Thank you
Helpful Report
Posted 9 months ago
Very helpful. Helped us register all 4 cats as couldn’t see 2 of them on our profile
Helpful Report
Posted 9 months ago
Your service was quick and kind as l forgot wether my dog had been chipped or not as he is fourteen years old Thankyou for putting my mind at rest Edna brown
Helpful Report
Posted 9 months ago
Friendly, knowledgeable staff
Helpful Report
Posted 9 months ago
They were very helpful and made the necessary updates.
Helpful Report
Posted 9 months ago
Quick and easy service. Kept us abreast of what to expect next. Highly recommend the service - transfer of ownership. BB
Helpful Report
Posted 9 months ago
Wendy Nurse was brilliant, really helpful and quick coming back to us on our queries thank you
Helpful Report
Posted 9 months ago
I emailed identical as I needed to change my surname as I recently got married, Wendy Nurse replied promptly and very kindly changed my surname on my pets information and added details by email so I could see the changes had been made. She was very prompt and the email I received was lovely, thankyou Wendy x
Helpful Report
Posted 9 months ago
I spoke to a very kind and helpful member of your team who answered all my question which left me feeling that my cats are protected. Thank you again.
Helpful Report
Posted 9 months ago
Luke was fanatic, dealt with my issue with seconds, such a lovely you man to speak to. He has made my day and deserves a raise. 🙂
Helpful Report
Posted 9 months ago
Identibase is rated 3.7 based on 378 reviews