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Identibase Reviews

3.7 Rating 386 Reviews
69 %
of reviewers recommend Identibase

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Anonymous
Anonymous  // 01/01/2019
They sorted my problem out within hours of me bringing it to their attention
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Posted 4 months ago
Quick helpful and efficient
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Posted 5 months ago
Speedy service very well explained to me over the phone pleasant and polite assistant
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Posted 5 months ago
Easy to speak to quick to change address add pets. Straight forward no fuss.
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Posted 5 months ago
The whole process was explained well and all done over the phone the gentleman was very helpful and I have no complaints.
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Posted 5 months ago
My cat was missing for two weeks. She finally approached a family that already had cats. They had never seen my cat before and took her to a vet, who scanned her microchip. She was flagged as missing, and they called me immediately to inform me. Thanks to the microchip and help from the staff at Identibase (Katy and Gabe), I have my cat back.
Identibase 5 star review on 7th November 2024
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Posted 5 months ago
The phone attendant was helpful and considerate. She facilitated the change of name from breeder to owner easily. All seems to be in order.
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Posted 5 months ago
Very helpful, great service
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Posted 5 months ago
I was very happy with the phone call I had today it was reassuring. Thank you
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Posted 5 months ago
Identibase made the microchip transfer easy. Great communication and hassle-free process.
Identibase 5 star review on 1st November 2024
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Posted 5 months ago
Very helpful swapping the details over for me . Great quick service.
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Posted 5 months ago
Lady was lovely to talk with very nice and patient
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Posted 5 months ago
Very helpful
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Posted 5 months ago
I had a query about my puppy’s chip registration and they responded quickly with a positive result.
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Posted 5 months ago
Helpful , prompt service , thank you
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Posted 5 months ago
Good service as usual and member of staff very helpful and knowledgeable.
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Posted 5 months ago
Excellent service and friendly staff
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Posted 5 months ago
Excellent helpful service
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Posted 6 months ago
The operative was brilliant, polite and knowledgeableI. Changed payment card and confirmed the change immediately. Deserves a bonus.
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Posted 6 months ago
By putting my mind at rest knowing that I had been sent a scam asking for £18.95 and advising me what to email to this petchip so called company. And also my pet was still registered.
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Posted 6 months ago
Identibase is rated 3.7 based on 386 reviews