Login
Start Free Trial Are you a business?? Click Here

Identibase Reviews

3.4 Rating 291 Reviews
60 %
of reviewers recommend Identibase

Write Your review

Katy was very helpful and efficient in dealing with the transfer of ownership from my late mother to myself. Thank you ☺️
Helpful Report
Posted 5 months ago
A really helpful young man answered my call .....was very respectful and talked me through everything
Helpful Report
Posted 5 months ago
Very knowledgeable lady who dealt with my query and completely sorted out my cat's registration.
Helpful Report
Posted 5 months ago
Enquiry dealt with swiftly and efficiently.
Helpful Report
Posted 5 months ago
Superb and very friendly service on Mon 17 June from Imogen . On taking my cat Freddie to be microchipped yesterday the vet discovered he’d already got one. However on further investigation it transpired he was registered as a dog called Frankie ! I was given identity basis, phone number phone & this lovely patient lady sorted it all out. Excellent service. Good job
Helpful Report
Posted 5 months ago
luke very helpfull and answered my query quickly
Helpful Report
Posted 5 months ago
Luke was pleasant and very helpful.Thank you
Helpful Report
Posted 5 months ago
Although both my cats were registered only one was shown on my dashboard. I asked if they could both show on my dashboard. Wendy Nurse did this very quickly and now both cats are shown. Couldn’t be more satisfied with the service, thank you Wendy.
Helpful Report
Posted 5 months ago
Very easy nice lady on the phone someone I could understand thankyou
Helpful Report
Posted 5 months ago
Sorted out changing our cats details with half an hour Much appreciated thank you
Helpful Report
Posted 5 months ago
Wonderfull patience with me
Helpful Report
Posted 5 months ago
identibase were fantastic in ensuring my cats were all registered correctly and that my details are now up to date. Thank you!
Helpful Report
Posted 5 months ago
Katy was so very helpful. Very efficient.
Helpful Report
Posted 5 months ago
I was able to reset my account after several attempts online
Helpful Report
Posted 6 months ago
Katy sorted out my query for me efficiently, quickly and very politely.
Helpful Report
Posted 6 months ago
administration very efficient so if my pet goes astray I'm confident the system will work well.
Helpful Report
Posted 6 months ago
Registered cat 9 and half years ago due to current legislation changes asked vet to check chip .Chip ok but Not on data base two more attempts 1 at vet practice not on data base. She's 10 I could have lost her years ok . This is getting frustrating and insane.
Helpful Report
Posted 6 months ago
I thought this was a scam. The questions asked were totally unnecessary, just information gathering. This is a cat being chipped, you do not need to know my gender, my age or date of birth. It was confusing and appears to be an attempt at raking in insurance money, I already have insurance for my cat. I am still not convinced that this is not a scam...asking for card details after all rest of the information collecting is how scammers work.
Helpful Report
Posted 6 months ago
At ease knowing my cat won't be lost and easily tracked.
Helpful Report
Posted 6 months ago
Very happy with lukes help with tag
Helpful Report
Posted 6 months ago
Identibase is rated 3.4 based on 291 reviews