“Lady on phone was very helpful took her time with me as I had got a bit flustered trying to enter details into web site. I thank her for her patience”
“Alex was a joy to speak too today, he has an outstanding phone matter,he was a great listener and he is very knowledgeable about all the products and sevices of the company.Thank you Alex.
Dr M”
“Very helpful, efficient and professional call handler.
Immediate information given to me when requested.
My account was updated immediately and information confirmed by email straight away.
Excellent customer service. I'm very reassured.”
“Very helpful, efficient and professional call handler.
Immediate information given to me when requested.
My account was updated immediately and information confirmed by email straight away.
Excellent customer service. I'm very reassured.”
“I had the pleasure of Luke W helping us transfer my little dachsund puppies from my parents care to myself. He was absolutely lovely answered all questions and covered all membership options for them. Made me feel at ease was was very to easy process. Thank you Luke W”
“I spoke to Hannah today and she was lovely to talk with. She reassured me and updated my address details for my fluffy baby's microchip. I can now sleep easier knowing my little girl is safe with Identibase.”
“Philipe was amazing as I had no idea what I was doing and I didn’t do well on line. What I would like to ask is if I could have the registration on paper as I am rubbish with on line. Need to have a hard copy of the registration please. Thank you to your company”
“Deborah at Identibase filled me with confidence and hope when my cat, Sam went
missing for 3 days. Also the support was incredible, knowing his details were
being circulated on social media, and she sent me posters to put up locally. Luckily, he has come back,, so a very HAPPY result, My sincere thanks to all the team!
Helen LONGTHORN”
