“Having tried other ways to identify my new rescue dog, I was so happy with the help and understanding given to me through the help and solution to my query. Now new ownership registered.”
“Very professional and delt with my couple of requests and amendments.
Fortunately I had purchased the premium package.So no charge to alter the original Certificate. A good and competent organisation.”
“They kept chasing me by constantly calling/texting and sending emails. They told me my card had expired. Fine, then I had added my new card through Apple Pay but they said it doesn’t look that way on their system. If my card hadn’t gone through simply just end the subscription no need to harass customers everyday…”
“Great service, I was concerned that someone had applied to change the owner details but The support team responded quickly to put my mind at rest and confirmed they would contact me if they had a request to change owner assigned to chip.”
“I needed to change details on my dog and cat.Nicky could not have been more helpful and friendly.She sorted everything out,quickly and efficiently. Thanks,Nicky .”
