“Spoke to Luke Williams today to register our puppy's identichip number. What a great Ambassador for the Company, friendly, so helpful, all questions answered, explained about extra cover we could have, and have taken out just excellent service.”
“Phoned today with a problem to gentleman who solved my problem in minutes he was very helpful, polite and very cheerful , also I felt very at ease ,,,,many thanks , so if anyone out there are a bit nervous about getting in touch with identibase,don’t be ,great bunch of people.”
“Having received a mail about incomplete profile which I didn’t understand, Luke Williams was able to resolve the problem for me and also explained the benefits of the profile that we already had with our first pet. He couldn’t have been more helpful, thank you Luke.”
“Just leave me alone, My cat Beautiful is registered with u and I have her certificate ok? So stop constantly sending me emails saying--COMPLETE REGISTRATION FOR BEAUTIFUL---And warning me that I could b fined £500 if I do not complete. ITS DONE ALREADY”
“I was extremely satisfied when I spoke with Morgan, she was very polite and efficient, as I wasn’t sure, and worried that I’d not completed the process online, she confirmed that all had been completed, which put my mind totally at ease.”