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Identibase Reviews

3.4 Rating 291 Reviews
60 %
of reviewers recommend Identibase

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Luke was very helpful and the conversation was a ‘pain free’ exercise in receiving confirmation of my cat’s microchip registration. Thank you Luke!
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Posted 5 months ago
Luke Williams was very polite. Explained everything well. Nice person to talk to and very helpful. Great asset to your company.
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Posted 5 months ago
Excellent customer care this morning from Luke Williams who sorted and advised about the microchip for our puppy and made me aware of other services from Identibase , easy to talk to and curteous !
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Posted 5 months ago
Hannah was very helpful with a query. And sorted very simply. Identibase is very reasonably priced. Also very easy to register details & chips with. Highly recommend.
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Posted 5 months ago
I was very happy with the way Luke Williams handled my queries. He was extremely helpful and sorted my changes efficiently and quickly. I asked several questions and he explained everything I needed to know with great patience. I have every confidence in Identibase and will recommend the Company to others Thank you
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Posted 5 months ago
Very helpful. Helped us register all 4 cats as couldn’t see 2 of them on our profile
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Posted 5 months ago
Your service was quick and kind as l forgot wether my dog had been chipped or not as he is fourteen years old Thankyou for putting my mind at rest Edna brown
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Posted 5 months ago
Friendly, knowledgeable staff
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Posted 5 months ago
They were very helpful and made the necessary updates.
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Posted 5 months ago
Quick and easy service. Kept us abreast of what to expect next. Highly recommend the service - transfer of ownership. BB
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Posted 5 months ago
Wendy Nurse was brilliant, really helpful and quick coming back to us on our queries thank you
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Posted 5 months ago
I emailed identical as I needed to change my surname as I recently got married, Wendy Nurse replied promptly and very kindly changed my surname on my pets information and added details by email so I could see the changes had been made. She was very prompt and the email I received was lovely, thankyou Wendy x
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Posted 5 months ago
I spoke to a very kind and helpful member of your team who answered all my question which left me feeling that my cats are protected. Thank you again.
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Posted 5 months ago
Luke was fanatic, dealt with my issue with seconds, such a lovely you man to speak to. He has made my day and deserves a raise. 🙂
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Posted 5 months ago
Absolutely excellent service ,may the force always be with u luke alice keeney vaders mum
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Posted 5 months ago
I spoke to a very helpful Luke. He went through all the security checks pleasantly and he updated my account and was very reassuring. He was well spoken, well mannered and nothing was too much trouble for him.
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Posted 5 months ago
The girl who helped me to add Tigs to you data base, was lovely, helpful and friendly. It was easier and much better to speak to a real person than trying on line.
Identibase 5 star review on 25th June 2024
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Posted 5 months ago
Very quickly resolved my enquiry many thanks luke Williams
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Posted 5 months ago
Morgan was so helpful. So patient and her customer service skills were exceptional. Response was swift and i am truly grateful. Thanks
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Posted 5 months ago
Luke was extremely polite and very helpful. As the query was a strange one he even spoke to a senior to check he was giving me correct answer to my query. Lovely chap 5 star for him. Sadly however 1 star for first attempt on calling waited an hour got to number 1 in list and got cut off so tad frustrated. Called back I was then number 13 so had to go through all the waiting again. Other than that as say Luke was lovely
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Posted 5 months ago
Identibase is rated 3.4 based on 291 reviews