“
Everything all sorted with Luke and very pleased with the service.
”
posted 2 weeks ago
- M.savage
“
Wonderful customer service. I couldn't find my puppy's breed on the form and they very kindly did it for me.
Got back to me within the hour. with new certificates. Great service , thank you
”
posted 2 weeks ago
- Rosemary
“
Brilliant site, useful app & great customer service. I contacted them with a request to update my details due to marriage & they responded the same day & issued new certificates. It's great to know they're there when needed & offers additional peace of mind for keeping our pets safe.
”
posted 2 weeks ago
- Heather
“
Great customer service.
”
posted 3 weeks ago
- Kirsty
“
Excellent service even though he returned under his own steam
”
posted 1 month ago
- Peter Badham
“
This was the first time I have needed to use Identibase and I found they were very happy to deal with my request on the telephone which was answered after a very short wait and dealt with by the member of staff who answered.
Gave assurance that if I have any difficulties using on line service to phone and they will be happy to help.
”
posted 1 month ago
- M Buchanan
“
Wendy was an absolute super star! Customer service A* this lovely person is a credit to the company!
”
posted 1 month ago
- Lianne
“
Excellent service , polite friendly and informative
”
posted 2 months ago
- Ingrid Whittle
“
Excellent caring service and peace of mind that my pet is securely protected by Identibase. Phones are always answered promptly by friendly polite caring staff and website easy to use
”
posted 2 months ago
- Anonymous
“
A good customer service . Very helpful and efficient. I am very happy to have the update so quickly
”
posted 3 months ago
- Anonymous