Login
Start Free Trial Are you a business?? Click Here

Identibase Reviews

3.5 Rating 316 Reviews
63 %
of reviewers recommend Identibase

Write Your review

The girl who helped me to add Tigs to you data base, was lovely, helpful and friendly. It was easier and much better to speak to a real person than trying on line.
Identibase 5 star review on 25th June 2024
Helpful Report
Posted 6 months ago
Very quickly resolved my enquiry many thanks luke Williams
Helpful Report
Posted 6 months ago
Morgan was so helpful. So patient and her customer service skills were exceptional. Response was swift and i am truly grateful. Thanks
Helpful Report
Posted 6 months ago
Luke was extremely polite and very helpful. As the query was a strange one he even spoke to a senior to check he was giving me correct answer to my query. Lovely chap 5 star for him. Sadly however 1 star for first attempt on calling waited an hour got to number 1 in list and got cut off so tad frustrated. Called back I was then number 13 so had to go through all the waiting again. Other than that as say Luke was lovely
Helpful Report
Posted 6 months ago
Katy was very helpful and efficient in dealing with the transfer of ownership from my late mother to myself. Thank you ☺️
Helpful Report
Posted 6 months ago
A really helpful young man answered my call .....was very respectful and talked me through everything
Helpful Report
Posted 6 months ago
Very knowledgeable lady who dealt with my query and completely sorted out my cat's registration.
Helpful Report
Posted 7 months ago
Enquiry dealt with swiftly and efficiently.
Helpful Report
Posted 7 months ago
Superb and very friendly service on Mon 17 June from Imogen . On taking my cat Freddie to be microchipped yesterday the vet discovered he’d already got one. However on further investigation it transpired he was registered as a dog called Frankie ! I was given identity basis, phone number phone & this lovely patient lady sorted it all out. Excellent service. Good job
Helpful Report
Posted 7 months ago
luke very helpfull and answered my query quickly
Helpful Report
Posted 7 months ago
Luke was pleasant and very helpful.Thank you
Helpful Report
Posted 7 months ago
Although both my cats were registered only one was shown on my dashboard. I asked if they could both show on my dashboard. Wendy Nurse did this very quickly and now both cats are shown. Couldn’t be more satisfied with the service, thank you Wendy.
Helpful Report
Posted 7 months ago
Very easy nice lady on the phone someone I could understand thankyou
Helpful Report
Posted 7 months ago
Sorted out changing our cats details with half an hour Much appreciated thank you
Helpful Report
Posted 7 months ago
Wonderfull patience with me
Helpful Report
Posted 7 months ago
identibase were fantastic in ensuring my cats were all registered correctly and that my details are now up to date. Thank you!
Helpful Report
Posted 7 months ago
Katy was so very helpful. Very efficient.
Helpful Report
Posted 7 months ago
I was able to reset my account after several attempts online
Helpful Report
Posted 7 months ago
Katy sorted out my query for me efficiently, quickly and very politely.
Helpful Report
Posted 7 months ago
administration very efficient so if my pet goes astray I'm confident the system will work well.
Helpful Report
Posted 7 months ago
Identibase is rated 3.5 based on 316 reviews