Identibase Reviews

Name: Identibase
Rating: 3.85

3.9 Rating 438 Reviews

72 %

of reviewers recommend Identibase

Company Reviews

Questions

Metrics

Visit Website

Write Your review

Tell us how Identibase made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Identibase 5 star review on 15th June 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Adam was very efficient & helpful in transferring keepership of our cat following the bereavement of her owner (my mother-in-law) Highly recommended. Steve.”

Helpful Report

Posted 9 months ago

“When I telephoned today I got through in 5-10 minutes BUT this was my 5 th try!!! I tried on line but had no password, by telephone 3 times and waited 25 minutes then gave up. Sent an email which was returned as not acceptable. This morning was the last try I am not at all impressed with your systems”

Helpful Report

Posted 9 months ago

“the gentleman i spoke with was extremely helpful and sorting out everything was so easy would highly recommend itentibase excellent service”

Helpful Report

Posted 9 months ago

“Wonderful, quick and easy service to transfer my pet’s details from my deceased mother’s ownership to my own. Peace of mind. Thank you.”

Helpful Report

Posted 9 months ago

“Luke W sorted out my query efficiently, politely and was very helpful.”

Helpful Report

Posted 9 months ago

“Very friendly and efficient, took only a few minutes to check my enquiries”

Helpful Report

Posted 9 months ago

“Great helpful and professional service and advice”

Helpful Report

Posted 9 months ago

“Our registration problem was handled quickly and professionally”

Helpful Report

Posted 9 months ago

“Imogen was very helpful with my request today and sorted my problem”

Helpful Report

Posted 9 months ago

“I had a problem which Ella sorted out for me brilliantly. She was kind, professional and extremely helpful.”

Helpful Report

Posted 9 months ago

“Your agents were both extremely pleasant and helpful and such a pleasure to deal with. Our query and update was dealt with very efficiently.”

Helpful Report

Posted 10 months ago

“Very quick response and a great "Lost" poster was produced in rapid time. Very satisfied and our cat was found.”

Helpful Report

Posted 10 months ago

“I had an issue with payments, which was my fault. WENDY NURSE Pet protect expert, got back to me, next working day and sorted out the issue and my confusion. Excellent customer services and problem solving. Thank you so much!”

Helpful Report

Posted 10 months ago

“HI My change of address was dealt with quickly and efficiently by Emma Many thanks Mrs M Sparrow”

Helpful Report

Posted 10 months ago

“The best service ever!Thank you very much!”

Helpful Report

Posted 10 months ago

“They were very helpful and corrected their mistake with no hassle many thanks”

Helpful Report

Posted 10 months ago

“Wendy Nurse was brilliant to deal with she answered my email extremely promptly. If only customer service was as good as that all the time!”

Helpful Report

Posted 10 months ago

“Amazing very quick response fabulous”

Helpful Report

Posted 10 months ago

“Pleasant member of staff. Dealt with my request efficiently. Thank you.”

Helpful Report

Posted 10 months ago

“They were so helpful in finding info on one of my cats which I had lost. It took seconds for the number I needed to be found. I was amazed and so pleased.”

Helpful Report

Posted 10 months ago

Identibase is rated 3.9 based on 438 reviews