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Identibase Reviews

3.7 Rating 387 Reviews
69 %
of reviewers recommend Identibase

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Anonymous
Anonymous  // 01/01/2019
Luke was extremely polite and very helpful. As the query was a strange one he even spoke to a senior to check he was giving me correct answer to my query. Lovely chap 5 star for him. Sadly however 1 star for first attempt on calling waited an hour got to number 1 in list and got cut off so tad frustrated. Called back I was then number 13 so had to go through all the waiting again. Other than that as say Luke was lovely
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Posted 9 months ago
Katy was very helpful and efficient in dealing with the transfer of ownership from my late mother to myself. Thank you ☺️
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Posted 9 months ago
A really helpful young man answered my call .....was very respectful and talked me through everything
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Posted 9 months ago
Very knowledgeable lady who dealt with my query and completely sorted out my cat's registration.
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Posted 10 months ago
Enquiry dealt with swiftly and efficiently.
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Posted 10 months ago
Superb and very friendly service on Mon 17 June from Imogen . On taking my cat Freddie to be microchipped yesterday the vet discovered he’d already got one. However on further investigation it transpired he was registered as a dog called Frankie ! I was given identity basis, phone number phone & this lovely patient lady sorted it all out. Excellent service. Good job
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Posted 10 months ago
luke very helpfull and answered my query quickly
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Posted 10 months ago
Luke was pleasant and very helpful.Thank you
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Posted 10 months ago
Although both my cats were registered only one was shown on my dashboard. I asked if they could both show on my dashboard. Wendy Nurse did this very quickly and now both cats are shown. Couldn’t be more satisfied with the service, thank you Wendy.
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Posted 10 months ago
Very easy nice lady on the phone someone I could understand thankyou
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Posted 10 months ago
Sorted out changing our cats details with half an hour Much appreciated thank you
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Posted 10 months ago
Wonderfull patience with me
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Posted 10 months ago
identibase were fantastic in ensuring my cats were all registered correctly and that my details are now up to date. Thank you!
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Posted 10 months ago
Katy was so very helpful. Very efficient.
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Posted 10 months ago
I was able to reset my account after several attempts online
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Posted 10 months ago
Katy sorted out my query for me efficiently, quickly and very politely.
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Posted 10 months ago
Very happy with lukes help with tag
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Posted 10 months ago
They were very good at sorting out my enquiry. They were very helpful and friendly.
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Posted 10 months ago
Friendly & helpful - thank you .
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Posted 10 months ago
Excellent help and instant e mail containing everything I wanted with regard to my cat
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Posted 10 months ago
Identibase is rated 3.7 based on 387 reviews