“Registered cat 9 and half years ago due to current legislation changes asked vet to check chip .Chip ok but Not on data base two more attempts 1 at vet practice not on data base. She's 10 I could have lost her years ok . This is getting frustrating and insane.”
“I thought this was a scam. The questions asked were totally unnecessary, just information gathering. This is a cat being chipped, you do not need to know my gender, my age or date of birth. It was confusing and appears to be an attempt at raking in insurance money, I already have insurance for my cat. I am still not convinced that this is not a scam...asking for card details after all rest of the information collecting is how scammers work.”
“Our cat went missing from our garden. We reached out to everyone we could to find him. 5 days later his chip was scanned at a local vet. They immediately called us and we got him back. Without this we would have lost him. So grateful to Indentibase for making this possible.”
“Well what a pleasure to deal with Identibase, The agent I spoke with a man called Luke Stewart, was polite & very informative & really couldn't have been more helpful with my change of keepership query. Thankyou so much & keep up the good work.”
“Dealt with one of the veterinary nurses called Wendy who couldn't have been more helpful. Replied to each of my emails timeously. Really appreciated her support and guidance.”
“I have dementia and I got all confused about how it all works etc but Alice was just wonderful, patient and understanding I didn’t make it easy for her at all. Eventually she got everything sorted and now my confusion has disappeared
Thank you Alice”
“I spoke to Katy about my cat's microchipping via emails. She was very patient with me, as I did have a couple of connection problems between my printer and my smart phone. After much confusion on my part, the problem righted itself.
Katy did her best to guide me through the process, and now I have my cat's microchip details in my own file as well as online.
Thank you Katy! 🤗”
“My cat I got from cats protection she was micro chipped but found by the vets I have had her 7yrs. The vet said if I can get verification from identibase the vet would do it free of charge. Wendy Nurse from identibase was happy to provide proof and did very quickly. Mrs Martyr”
