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Identibase Reviews

4.0 Rating 525 Reviews
76 %
of reviewers recommend Identibase

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Helpful and compassionate with missing cat, nothing too much trouble. Thank you again
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Posted 1 year ago
A brilliant company. Katy sorted my cats chip out as it was the wrong number and kept me updated at all times. It really took the stress from trying to find the issue myself. Thank you
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Posted 1 year ago
Wendy Nurse of Identibase has been extremely professional and helpful in dealing with my difficulty in completing the registration of my pet which Wendy dealt with swiftly and efficiently with a personal touch. Thank you Wendy for your support. David
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Posted 1 year ago
My cat had been chipped twice by the time i owned her so i was concerned i would have to pay £30x2 to update both to my current address but Katy at Identibase advised she could put them under the same account for me with the one fee of £30, she did this all in an afternoon via a few exchange of emails - a very quick and happy resolution!
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Posted 1 year ago
Identibase have been very helpful as I registered my new adopted kitten with the help of the lovely staff.
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Posted 1 year ago
Quick and efficient
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Posted 1 year ago
Wendy Nurse went above and beyond to help with my queries and was prompt in her response
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Posted 1 year ago
Responded quickly and dealt with the query straightforwardly.
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Posted 1 year ago
Katy dealt with my query and answered my subsequent question professionally, diligently and with no delay. I am more than satisfied with how she handled it and as a result I shall continue to use your service.
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Posted 1 year ago
Nothing seemed to much for them
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Posted 1 year ago
Helping to find our lost cat Sylvester, all help needed
Identibase 5 star review on 14th July 2024
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Posted 1 year ago
Was very satisfied with the service, thank you very much.
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Posted 1 year ago
All I want is a replacement tag as the initial one is rather tacky and they are asking mr to pay a further £10 to update my details. Why should I pay £10 for info which has not changed. Forget I a complete waste of time
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Posted 1 year ago
Luke was very helpful and the conversation was a ‘pain free’ exercise in receiving confirmation of my cat’s microchip registration. Thank you Luke!
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Posted 1 year ago
Luke Williams was very polite. Explained everything well. Nice person to talk to and very helpful. Great asset to your company.
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Posted 1 year ago
Excellent customer care this morning from Luke Williams who sorted and advised about the microchip for our puppy and made me aware of other services from Identibase , easy to talk to and curteous !
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Posted 1 year ago
Hannah was very helpful with a query. And sorted very simply. Identibase is very reasonably priced. Also very easy to register details & chips with. Highly recommend.
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Posted 1 year ago
I was very happy with the way Luke Williams handled my queries. He was extremely helpful and sorted my changes efficiently and quickly. I asked several questions and he explained everything I needed to know with great patience. I have every confidence in Identibase and will recommend the Company to others Thank you
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Posted 1 year ago
Very helpful. Helped us register all 4 cats as couldn’t see 2 of them on our profile
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Posted 1 year ago
Your service was quick and kind as l forgot wether my dog had been chipped or not as he is fourteen years old Thankyou for putting my mind at rest Edna brown
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Posted 1 year ago
Identibase is rated 4.0 based on 525 reviews