“MT4 offering is good but if quarterly expiry index future products were available that would make it better for swing trading strategies. Additionally can you remove the '(£)' at the end of each MT4 product name for the symbols as it makes it difficult to use the MT4 API with it for file operations. The Android mobile app has a number of bugs. Live streaming doesn't work (HTC M8) which means you can't update stop levels or close positions, however on a Samsung Note 8 tablet it works fine on Android. Also the aggregate P&L figures don't update unless you log out and back in again on the Android app.”
“I wish IG provided information on the dividend payments due on the FTSE 100 Cash and Wall Street CFD contract for the day without having to phone up.”
“Very good platform very easy and straightforward. The downside is minimum stop loss like 500 points on EUR/USD almost entire summer or 150 points on Wall Street.”
“Easy to use platform with relatively tight spreads and quick execution.
Plenty of tools for use on charts. Only drawback is that charts can be slow to load.”
“During the time that I have been dealing with IG ,I have found them trust able and the data on the platform are accurate.
I have had loads of contact with customer service team and I have been satisfied at all time.
Deposit in to my account could be done instantly and withdrawals are done within reasonable time.”
“Doesnt always update quick enough and have had to call on lots of occasions where news and data ie non farm payrolls have not been mentioned. Also annoyed at size being cut with no warning especcially when a stop is in place”
“On the whole, very easy to use and reliable.
But sometimes the charts are VERY slow to appear, with a red message about "technical problems, please try later"
Also what I dont like is the widening of spreads after hours (though I assume other companies are similar).
But the recent demand for 4 times margin (on Eurostox etc) could be seriously inconvenient, and not necessary (it wasnt done for volatile Greek voting, 15th July).”
