“Prices are higher than competitors and the technology isnt either outstanding so i will likely switch to another provider if things doesnt get up to standard with other brokers.”
“I use IG index for all my investment trading. Their trading platform and tools are the best in industry and their customer support is second to known. I have traded with IG Index for over 8 years and its been a great experience.”
“Pro Real Time Charting platform takes a lot of time to open.
Have also found that FIB tool marked from BOTTOM to TOP or BOTTOM to TOP gives same reading, But on MT 4 platform the readings are exactly the opposite which is correct way of drawing FIBONACCI Retracement”
“My personalised watchlist should be the default watchlist instead of "popular markets" and setting which lists are the default should be available to the end user.
Also, I would like to be able to change the account currency using the website, but there is no feature currently available online and this requires a phone call.”
“The platform is good, fast and offers a lot of features.
The recent update of the app is not so good. The chart takes up to 10 seconds to load and shows the name of the selected indicators which takes half of the screen. Considering I selected them myself, it is a bit stupid. It is also a shame not to be able to see both the sell and buy price and the chart at the same time”
“Excellent broker with good customer service, excellent spreads and charges platforms allows hedging and no charge for Pro Real time charting if you trade regularly am a full time trader and would use no one else.”
“Generally very good
Area for improvement is functionality on tablets / smart phones, e.g. ability to draw trendlines etc. See US competitor FXCM's app - these guys set the standard at the moment”
“The Research centre can be improved. By giving stock analysis by Indes , ex Ftse 100 stock at present are in alphabetic or by co code.
So anyone who is looking for ftse 100 stock ends up looking at other stock of no interest”
“Fantastic opportunities to transact with securities of most ilks from the world. Efficient service, competitive costs and dependable discharge. Happy to recommend the company.”
“There has been lot of execution problem. Need to improve a lot on that aspect . As winning customers are monitored and are on dealer referral which increases rejections in trade. Dealer intervention shouldn't be there as there is increase in number of rejections in trade.
Regards”
“When action in fx is going on you don't honour price, you have no personal contact , your stops haveno margin , fat profits for you .your rollover rates are a liberty think fca should know”
